Job Information

Shell IT Ops Lead - SSW Analytics in Rijswijk, Netherlands

, Netherlands

Job Family Group:

Information Technology (IT)

Worker Type:


Posting Start Date:

November 26, 2021

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

If you have a passion for data and the mindset to convert insights into strategic opportunities, you will lead this diverse team delivering analytics services to product owners and operational teams, supporting our Shell worldwide Subsurface exploration, development, and Wells (SSW) technical community.

Where you fit in

As we transition to cleaner forms of energy, the challenge facing the energy industry in the coming decades is considerable. IT specialists are vital to how we leverage and deliver global digital solutions. You’re going to be a key part of the UPPTIGNE Service & Operations Management (SOM) team. This team delivers secure, reliable, and affordable E2E IT operations to the Upstream, Integrated Gas, New Energies and Projects & Technology business. As IT professionals with a business lens our focus is to unlock value and accelerate Shell’s journey in energy transition. With the team having been forged from two separate teams as part of Reshape, One Team mindset will be a key part our culture.

What’s the role?

The IT Ops Lead – SSW Analytics is the domain expert, enabling end-to-end operational improvements through the provision of analytics-based insights to operational teams and stakeholders.

More specifically, your key accountabilities include:

  • Transform the use of data by developing advanced predictive modelling and analytics techniques, thus promoting data driven decisions in service and product improvements.

  • Works closely with Operational leads and product owners to actively propose, develop and support improvements based on high quality, data driven decisions.

  • Deliver User Experience insights to service and product teams that support business outcomes.

  • Support budget, cost and recovery cycle. Compile and consolidate data, build required dashboards, deliver financial insights (budget vs spend, LE, forecasts, trend analysis etc).

  • Responsible for partnering with stakeholders in delivering to respective Value Themes.

  • Responsible for leading Analytics team towards operational excellence and IT Operations of the Future.

  • Participate and replicate solutions from (Shell) Analytics networks on best practices, tools, processes, and standards

What we need from you

Alongside your bachelor’s or master’s degree in Information Technology, Computer Science, Business Administration, or a related discipline, you will have:

Technical Skills

  • Experience with statistical software (R, SAS, SPSS)

  • Experience with SAP technologies (SAP ECC/ERP, SAP BW, SAP HANA etc.)

  • Experience with SQL-based technologies (e.g., MSSQL, MySQL, PostgreSQL, PRESTO)

  • Experience with data blending technology (e.g., Alteryx)

  • Experience with Microsoft or AWS data stack e.g., Microsoft Azure Data Lake, Hadoop (preferably with Spark), Cosmos DB, HDInsight/HBase, MongoDB, Redis, Azure

  • Certified in Agile Product Owner/SCRUM master and/or other Agile techniques

Soft Skills

  • Team leadership experience

  • Solid understanding of analytics technologies and methodologies

  • Experience in handling a wide variety of data, including IT operational and/or financial

  • A curious mind that enjoys seeking trends and patterns and relating this to a bigger picture

  • Creative and strategic in mapping insights to the real-world improvement opportunities

  • Strong communication and stakeholder mgt skills, especially around articulating complex problems

  • Product Management skills and behaviors

  • Customer centric focussed

  • Outcome and business value driven

Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.



Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.