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Elevance Health Program Consultant, Educational Youth SME in RICHMOND, Virginia

LOCATION: This is a hybrid role that can be based in Richmond or Norfolk. You must be within 50 miles/1 hour commute of one of these locations, and Virginia residency is required.

HOURS: General business hours, Monday through Friday.

TRAVEL: Travel is required throughout the state, as needed.

Responsible for the development and ongoing management of one or more external client facing programs within a business unit. Engages with school staff and addresses barriers to effective systems of care; provides education, strengthens relationships, and helps resolve case or broader systems issues.

Primary duties may include, but are not limited to:

  • Manages the development, approval, implementation and compliance of on-going external client facing programs.

  • Develops program budget.

  • Ensures program meets its stated objectives.

  • Provides subject matter expertise in response to day to day business issues.

  • Researches applicable subject matter practices and remains aware of industry trends.

  • Manages relationships and partners with corporate and regional business areas.

  • Coordinates training related to the external client facing program.

  • Develops program success measures and performs periodic assessments of external client facing program success.

  • Supports care coordination teams with expertise on the education system.

  • Identifies the ecosystem of stakeholders engaged with early education, elementary/middle/high school, and universities systems and resources and develops a strategy for engagement.

  • Provides continuous evaluation of value added and specialty clinical services that support educational attainment for children and youth.

Required Qualifications

  • Requires a BA/BS in a related field and minimum of 3 years experience in external client facing program management; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications

  • Experience working in the Virginia Child Welfare system is strongly preferred.

  • Experience working as a teacher or administrator in the Virginia school system is helpful.

  • Active clinical license (social work or counselor) from the Commonwealth of Virginia is preferred.

  • Master's degree preferred.

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