Job Information
DXC Technology Procedures Analyst, Life & Annuities in Richmond, Virginia
Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at www.dxc.technology .
Responsible for researching, analyzing and documenting procedures and workflows for business operations and call centers. Identify gaps and inconsistencies, improve processes in procedures and transaction processing, and support training, major projects and initiatives.
Essential Job Functions
Works independently with applicable business operations, call centers and our Clients to document procedures.
Identifies gaps in service, inconsistencies, analyze root cause and recommend and implement solutions.
Communicates procedural changes/updates and system issues to the business operations and call centers.
Remains informed of and maintains proficiency with applicable company products and systems.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience.
Bachelor's degree in business administration, computer science, engineering or related field preferred.
Three or more years of experience in the life insurance or annuity business.
Experience working with company software, systems, applications and network products.
Other Qualifications
Experience with Genworth products, systems and processes
Strong leadership, communication, and interpersonal skills for interacting with all levels of employees.
Creative thinking and problem-solving skills.
Ability to handle multiple tasks simultaneously and switch between tasks quickly.
Ability to manage multiple small to medium sized project.
Analytical skills.
Organization and time management skills.
Ability to prioritize and meet deadlines.
Ability to work independently and as part of a team.
T his is a remote role working EST hours.
Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $50,900 - $94,400.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (GSS-HR-ER@dxc.com) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .