Job Information
Lincoln Financial Consultant, Organization Strategy (Hybrid Preferred) in Richmond, Virginia
Alternate Locations: Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Work from Home
Work Arrangement:
Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace.
Relocation assistance: is not available for this opportunity.
Requisition #: 74506
The Role at a Glance
We are excited to bring on a strategic thinking, innovative, and highly motivated Consultant of Organizational Strategy to our GP Claims & Ops Vendor Strategy and Management team.
Over the past few years, Lincoln has increased its investment in the Group Protection (GP) business. As the largest function within GP, Claims & Operations has been diligently reviewing its strategy in alignment with, and in support of, the broader Lincoln, Workplace Solutions, and Group Protection strategies. To successfully support GP’s long-term strategic growth and profitability goals, the Claims & Operations function has embarked on a multi-year journey to transform our people, process, and technology with the primary goals of improving the customer experience, optimizing our cost structure, and increasing our internal effectiveness & scalability.
As a Strategy Consultant, you will join a highly engaged, fast-paced organization and will have an opportunity to make a direct impact on the success of our business as we adapt and transform to meet the evolving needs of the market. You will partner with business leaders and various internal/external stakeholder groups to develop and execute on prioritized strategic roadmaps that optimize our investments, allowing the organization to focus and deliver the highest value business capabilities.
It is an exciting time here at Lincoln, and in GP Claims & Operations, as we lay the foundation for our future and develop the solutions needed to achieve our organizational and financial goals for years to come!
What you'll be doing
• Performing comprehensive cost-benefit analysis and making recommendations to senior leaders on where to invest budget, resources, and capacity to improve our people, process, and technology
• Leading and managing large-scale, complex, strategic initiatives in alignment with our Lincoln Financial, Workplace Solutions, and Group Protection strategies
• Developing comprehensive strategic roadmaps, in partnership with internal stakeholders and senior leaders, gaining support and alignment, and negotiating priority based on business value
• Leading the execution of strategic roadmaps, in partnership with internal stakeholders, to deliver new capabilities to the market
• Developing recommendations for improved organizational models to optimize achievement of business objectives and to meet evolving internal/external demands
• Evaluating new and emerging partnership opportunities, and expanding existing relationships, to complement our suite of in-house capabilities
• Creating and managing the GP Claims & Operations initiative portfolio, driving the continuous planning model
• Champions and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Identifies and recommends process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility
• Consults with internal stakeholders & other parties to prepare data driven GP Claims & Ops managed supplier profiles using spend, risk, key contract terms, service level agreements, and performance metrics for GP Claims & Ops managed suppliers.
• Conducts performance reviews of GP Claims & Ops managed suppliers, identifies opportunities for efficiencies and executes on recommendations and strategies.
• Analyzes existing GP Claims & Ops managed vendor related processes and capabilities to identify opportunities and recommend improvements to streamline workflows, enhance vendor performance, and reduce costs.
• Stays informed on industry and regulatory trends in AI, automation, and emerging technologies to proactively identify new opportunities and optimize GP Claims & Ops managed vendor strategies.
• Maintaining knowledge of current and emerging developments/trends, assessing impact, and collaborating with senior management to incorporate new trends and developments in current and future strategies
What we’re looking for
Must-haves:
· Undergraduate degree or 4+ years of comparable work experience
· 3-5+ years of experience directly aligned to the specific responsibilities for this work
· Advanced analytical, strategic, and enterprise thinking skills
· Ability to comprehend, analyze, and synthesize complex information
· Excellent communication, facilitation, and presentation skills
· Strong executive presence
· Advanced planning, organization, and negotiation skills
· Strong and effective leadership, adept at navigating complex topics/situations
· Innovative thinker and advocate for change/transformation
Application Deadline
Applications will be accepted through Friday, June 6th, 2025. Depending on applicant volume, posting may be taken down earlier.
What’s it like to work here?
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
What’s in it for you:
Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits (https://www.lincolnfinancial.com/public/aboutus/careers/lifeatlincoln#benefits)
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
The pay range for this position is $69,000 - $124,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.
About The Company
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Lincoln is committed to creating a diverse and inclusive (https://www.lincolnfinancial.com/public/aboutus/companyoverview/ourvalues/diversityinclusion) environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook (https://www.facebook.com/lincolnfinancial/) , X (https://mobile.twitter.com/lincolnfingroup) , LinkedIn (https://www.linkedin.com/company/lincolnfinancial/) , Instagram (https://www.instagram.com/lincolnfinancial/) , and YouTube (https://www.youtube.com/@Lincoln_Financial) . For the latest company news, visit our newsroom (https://www.lincolnfinancial.com/public/aboutus/newsroom) .
Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.
Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.
Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.
This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov) notices.
Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos.
Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.