Job Information
EAB Associate Scrum Manager in Richmond, Virginia
About EAB
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.
At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.
For more information, visit our Careers page.
The Role in Brief:
Associate Scrum Master
At EAB, the Associate Scrum Master (internally called Associate Technical Project Manager) will be a member of the Enrollment Marketing Technology Development team and will be deeply involved in the full product lifecycle of multiple initiatives. This role will facilitate processes, remove and escalate impediments, manage risk, promote architectural strength, and help to drive continuous improvements. As part of the Engineering Department, the Associate Scrum Master leads Agile teams with autonomy and accountability through key ceremonies such as daily scrums, sprint planning, retrospectives, and demonstrations. The Associate Scrum Master is essential in assisting with effective and efficient execution of the Product Backlogs and supporting the Product Owner. The Associate Scrum Master is responsible for ensuring that sprints are on time and that the teams are meeting their commitments.
This position is based in our Richmond, VA office; the hiring team is alternately open to hiring in Washington, D.C. or open to remote employment in the continental U.S. The position reports into the Senior Director, Chief of Staff, Enrollment Marketing Technology.
Primary Responsibilities:
Build and manage team(s) in an Agile software development environment, using appropriate techniques and tools and empowering the team to self-organize
Promote continuous improvement of Agile practices and principles, review and understand metrics and other key performance indicators (KPI), and coach team members on the effective use of Agile practices
Tracking day-to-day operational aspects of project including scope and risk
In partnership with Product Owner(s), collaborate on product roadmaps and help to make sure everyone on the team understands project goals and scopes
Lead, and influence by example, as a positive servant-leader culture within your teams, department, and the organization
Facilitate team meetings encouraging constructive communication and guidance of topics throughout the meeting
Monitor and coordinate tasks coming out of standups
Manage risks and dependencies as well as identify and remove impediments
Coordinate elements of the release plan with other technology staff outside of the project
Effectively communicate project status, including risks and dependencies to Business stakeholders and Executive Management
Help plan team-wide events, meetings, and trainings
Basic Qualifications:
1+ years of experience utilizing SDLC and Agile methodologies as a Scrum Master for multiple development teams
Strong understanding of Agile Principles and demonstrated ability to apply it on daily basis
Demonstrated ability to influence and coach teams towards high performance in an Agile environment
Understanding of backlog tracking, burn down metrics, velocity, and task definitions
Solid written and oral communication skills
BS degree or equivalent experience in computer science or engineering
Ability to influence, add value and/or challenge decisions when necessary
Ideal Qualifications:
Scrum Master Certification (CSM) or SAFe certification
Familiarity with SAFe, Lean, LeSS, User Stories, TDD, ATDD, Kanban
Experience with Agile engineering practices such as Continuous Integration, Automated Testing, and Pair Programming
Experience with Atlassian Tools such as Jira and Confluence is preferred, but not required
Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise
If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation:
The anticipated starting salary range for this role is $55,000 - $80,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.
Benefits:
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:
Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Gender affirming care coverage
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
Benefits kick in day one; learn more at eab.com/careers/benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.