Job Information
Chart Industries Manager Revenue Operations in Rheden, Netherlands
The Big Picture:
Howden is a leading global engineering business who focuses on providing mission critical air and gas handling products to our clients, helping them to increase their environmental and operational efficiencies. We recognize the value of people and truly believe that by working together, aligned to a common purpose, we all have the opportunity to grow, learn and make a difference. Our expertise has made a valuable difference for our clients for the past 100+ years, and we are now looking for Manager Revenue Operations who will join our team and supports us in making a valuable difference in the century to come.
The Manager Revenue Operations is responsible for leading the project management and planning team, having overall accountability for customer contract execution. The Manager Revenue Operations reports to the Director Project Management & Engineering. This is a unique opportunity to work with a highly motivated team to capture the growth opportunities in our markets, including the renewable hydrogen market. Join us in this exciting journey!
What needs to be done?
Responsible for leading the project management and planning team, having overall accountability for customer contract execution.
Achieve targets as per Annual Operating Plan – ensure data-driven forecasting is in place for sales and cost-to-complete, and driving and delivering project execution as per plan. Ensure countermeasures are identified and implemented to bring overall results back on track in case of negative deviations.
Ensures that after contract award, projects are managed with a constant focus on customer satisfaction, on-time delivery, quality, cost, quality, and working capital.
Provides project management and planning capabilities in order execution, ensures the team has the required competencies and scale to meet forecasted business volume.
Coaching and development of the team and ensure skills and competencies are developed to build a high-performance revenue operations team, capable of accurately forecasting and delivering contract revenues and margins on-time and with highly satisfied customers.
Focus on improving project management processes and further strengthening of planning and forecasting processes.
Ensures risks are actively managed by identifying, assessing and controlling commercial, contractual, financial and technical risks.
Performing all people leader related activities, including coaching, talent management, retention, performance management, recruitment, wellbeing, absenteeism management etc.
Ensuring highest level of customer satisfaction, identifying opportunities for process and team improvements to drive customer satisfaction and ensuring customer feed.
This position is part of the middle management team of the location and has a collective responsibility to achieve the company annual operational goals.
What do you need to bring?
Bachelor or Masters degree in Business Administration, Engineering or equivalent.
Proven experience in leading people with respect to performance and development.
Stakeholder management – able to understand wider business environment, identify stakeholder interests and pro-actively manage expectations and commitments.
Strong analytical skills, ability to understand and oversee complex and highly interlinked processes.
Coordination and delegation – retain oversight on activities and priorities, delegate and prioritize accordingly.
Full proficiency in the English language to navigate in an international business environment.
Experience in project management of large capital goods and high value contracts (>10 MEUR).
We prefer candidates with a Project Management qualification (Prince 2, PMP or equivalent) and/or experience in the oil & gas industry.
Communication – strong communicator, easily establishing relations on individual and team level, able to build a motivating and stimulating culture.
Change management – demonstrated ability to effectively lead change in organizations.
Pro-active attitude, ability to anticipate on challenges and set-backs, ability to mitigate the impact for the business and for the team.
Creative mindset with a customer focus.
Team player and a self-starter.
Strong analytic skills and fact-based decision making.
Occasional travel could be required.
What will you get in return?
You will get the chance to contribute to the energy transition and to work with local and global teams with a good atmosphere and dedicated colleagues. We offer an interesting and challenging position within a professional, international organization with freedom to act and the opportunity to work with a variety of stakeholders. As part of the middle management of HTC, you will focus on having an impact and lead the business and your team. As we consider talent management as key to the success of our organization, we offer opportunities for personal and professional development.
About us:
We enable our customers’ vital processes , which advance a more sustainable world . This is the Howden vision that drives us! Liaise with our colleagues in 34 countries. We offer global and local opportunities , 6000 employees and world leading engineers, who create cutting edge developments .
You will be a part of over 160 years of innovation and development that continues today with our digital solutions. At Howden we have a strong corporate identity and purpose . You will be a member of our team, shaping the future of the world and tackling some of the most pressing issues facing the planet. Our products and organization are Revolving Around You. Our culture promotes individual development to enhance our most important asset – our people.