AMVETS Jobs

POSITION:

Office Manager

SCHEDULE: Full Time

LOCATION: Reno, Nevada

SALARY: Salary: $75,000 - $90,000 per year

TO APPLY:

Direct Link - https://us242.dayforcehcm.com/CandidatePortal/en-US/oakh/Posting/View/11228

Careers Page -https://www.oakh.com/page/jobslanding

Please note, employers may close jobs on the website at any time.

SUMMARY:

Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company - we are a legacy.

MINIMUM/PREFERRED REQUIREMENTS:

• 3+ years experience in a supervisor role required.
• Freight and/or LTL experience required.
• Customer service experience required.
• Demonstrated expertise in leadership, teambuilding, and fostering strong interpersonal relationships.
• Ability to influence and work across a variety of levels within an organization without official authority.
• Excellent communication and negotiation skills.
• Strong PC proficiency and experience using MS Office products. AS400 experience preferred but not required.
• H.S. diploma or GED/equivalent required.

JOB RESPONSIBILITIES/DUTIES:

• Lead the team members to ensure customers receive a World Class experience.
• Identify training opportunities and assign appropriate training.
• Handle escalated customer concerns.
• Work closely with operations leaders to help resolve larger customer issues.
• Report indirectly to the local Terminal Manager in regard to issues affecting the operations or team members.
• Pull daily phone activity logs and report numbers to Director and hold team members accountable if not meeting minimum expectations.
• Monitor specific reports in the AS400 to ensure all work is meeting expectations.
• Responsible for coaching, issuing discipline, and participate in hiring process.
• Responsible for onboarding and overseeing training for new employees.
• Support Director of Customer Experience by handling other duties as assigned.

BENEFITS

• Comprehensive medical, dental, and vision insurance with multiple plan options to fit your needs.
  • Employee-only coverage: Costs up to 2% of gross income.
  • Family coverage: Cost up to 4% of gross income.
• 401K - 100% match up to 5% of employees contribution.
• Accrue 80 hours of PTO within the first 11 months.
• Holiday pay after your 90 days.