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Alegeus Network Administrator in Remote, United States

INTRODUCTION

First, we invite you to take a pause. You just took the first step on a potential new career path and that should be celebrated.

Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we.

Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.

Finally, if you are interested in any of the bullet points below – just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job

SUMMARY:

If you are interested in disrupting the healthcare market, and have the passion and competence to do so, this is your organization. We encourage you to lean in and read on.

Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare.  Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to advance their service offerings, operate their businesses more efficiently, and focus on their customers. 

Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.

Alegeus seeks a Network Administrator to join our dedicated, passionate team of professionals. The Network Administrator position will report to the Senior Director, Information Technology and be responsible for helping our company succeed by:

RESPONSIBILITIES:

  • Troubleshoot network hardware and software issues for a multi-site network.

  • Configure network gear from multiple vendors.

  • Work with the security team to define optimal firewall policy in response to user requests.

  • Support and administer third-party applications, including VPN and support of the Alegeus call center platform.

  • Participate in network design projects.

  • Rotating weekly On-Call schedule for high priority issues on nights and weekends.

  • Occasional travel, pending travel restrictions, to work on equipment in remote locations.

  • Maintain and monitor Network infrastructure stability in all On-Premise and Cloud environments using commercial and opensource tools (Routers, Switches, Firewalls, Load Balancers).

ROLE-BASED COMPETENCIES:

The desired candidate must have the following competencies:

  • Aptitude: The desired candidate should have a high aptitude for problem-solving and critical thinking. The Alegeus network is spread across multiple physical and cloud locations, and the candidate must be prepared to understand how these sites interconnect and how to support and administer them remotely in a fast-paced environment.

  • Efficiency: Ability to produce significant output with minimal wasted effort.

  • Organized: Can evaluate competing priorities, select intelligently and plan appropriately.

  • Action oriented: A strong bias toward action and persistence to see things through to completion.

  • Communication: Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.

  • Proactivity: Acts without being told what to do. Brings new ideas to the company. Self-Starter!

  • Teamwork: Reaches out to peers and cooperates with leaders to establish an overall collaborative working relationship. A team player at heart with strong, informed decisions and a willingness to engage in respectful, creative debate.

VALUES (the “How”)

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also take into account individual delivery on our corporate values:

  • Care personally. We connect personally to our "why" - are passionate and purposeful

  • Put the end-user first. When we put the end user first, we believe the rest falls into place

  • Consistently challenges the status quo. We believe that the best solutions haven’t been discovered yet

  • Practice the art of inspection. We will turn over every stone to gain deeper insight to guide our actions

  • Solve the real problem. We will constantly orient on the true issue at hand and accurately and fully address

EDUCATION/EXPERIENCE:

Qualifications

  • 3-5 years working in a Network-related position.

  • 3-5 years working in Linux and Windows environments.

  • Strong knowledge of Networking best practices including OSI model, TCP/IP and network security.

  • Certification preferred (CCNA/CCNP, Network+, Security+, etc.).

  • Excellent project management, communication, and written skills (Required)

Job ID: 2021-1422

External Company Name: Alegeus Technologies LLC

External Company URL: https://www.alegeus.com/

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