Job Information
TEKsystems Engagement Manager in Remote, Oregon
Description:
As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from Engagement Management to full functional Outsourcing including Offshore Centers in Canada and India. Our model provides the ability to engage customers beyond staffing when asked for more ownership, capabilities, or methodology while enhancing client/consultant support. We partner with progressive leaders to create opportunity, accelerate business transformation and help build the enterprises of tomorrow. We work with 80% of the Fortune 500 to address their technology, strategy, and talent needs. We innovate so industries stay ahead of what’s next. As a full stack technology and talent services provider, we partner with our customers across the globe to own change. Join us. At TEKsystems Global Services, we live in the tech world. We’re out in front of the trends and tools that shape industry and create fresh opportunities. All-in, fully engaged, high energy partnership is how we approach everything – our commitments and our people. Our people are at the center, fueling our high-performance and our inclusive culture. We’re doers, looking for doers who do the right thing. Roll-up your sleeves thought-leaders focused on creating possible. Team champions who declare success only when everyone achieves their ambitions. Sound like the career experience you’ve been searching for? We’re looking for an Engagement Manager to join our team. A practitioner who accelerates outcomes, affects positive change, and moves business forward. Let’s partner. Together, we can accomplish amazing things. The Engagement Manager I (EM I) position is a delivery leadership position in the organization in which the individual is responsible for managing one or more projects/project teams/programs at a time. The Engagement Manager provides ownership of customer expectations, delivery assurance of application services deliverables, and all-around outcomes for clients. The EM I role is responsible for quantifying the business benefits of project outcomes throughout the engagement. The EM I is expected to have the experience and background to perform all the duties described below for engagements of all service types including deliverable-based, fully outsourced, or medium/large-scale engagements or programs. This position requires a more demanding set of skills, educational background and demonstrated experience as related to the technical practice area. This role could require up to 25% travel. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. • Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits. o Canada (English) full time internal employment benefits link - https://www.teksystems.com/en-ca/careers/benefits o Canada (French) full time internal employment benefits link - https://www.teksystems.com/fr-ca/careers/benefits o Link to downloadable PDF EMEA specific country benefits documents to share with talent - https://allegiscloud.sharepoint.com/sites/TheOne/HR/benefits/Pages/default.aspx • A general description of any bonuses, profit sharing, commissions or other compensation offered for the position should be included: Additional earnings may be available through incentive programs like annual bonuses, commissions, profit sharing, etc. • A posting close date added to the description: The expected posting close date is 11/15/24.
Skills:
Project management, Portfolio management, Agile, Program management, Implementation, Communication and leadership skills, Requirement gathering, Profit and loss analysis, Reporting, Support, Sharepoint, Product management, Data analysis, Agile software development methodology, Cloud, Pmp, Strategy
Top Skills Details:
Project management,Portfolio management,Agile,Program management,Implementation,Communication and leadership skills,Requirement gathering,Profit and loss analysis,Reporting,Support,Sharepoint
Additional Skills & Qualifications:
Key Accountabilities and Priorities: Strategic Thinker & Market Strategist • Customer-First Mindset: o Urgently and actively accountable for project and customer requirements to ensure customer satisfaction and contract compliance (internal controls & legal compliance). o The ability to understand and explain how healthcare technology solutions address customer needs and discusses benefits in terms of business value versus technology features o Establish and perform periodic customer, project, and solution “health checks” with clients, baselined against the target metrics associated with the Value Streams defined at the onset of the engagement. o Ability to forge lasting on-going relationships. o Define and implement a Communication Plan that meets project and customer expectations, and then urgently ensure a rhythm of ‘continuous communication’ and escalation inside of TEK and with the client relative to project status, opportunities, and imminent risks. o Participate in the development and execution of an Account Strategy in collaboration with internal stakeholders. • Innovative: Thinks out of the box, works to solution, and solve business problems. Drives growth by relentlessly searching for new and improved ways of serving our internal and external customers. Collaborates heavily with Practice, Solutions, and Sales Teams towards this end. o Ability to highlight risks associated with activities that deviate from stated business goals and define costs associated with deviation. o Leadership Presence: Inspires and motivates a sense of direction and purpose. Energizes team members to strive towards a compelling vision of the future by embracing and embodying company values in all aspects of their work. Offers clarity around project goals and objectives to enable effective collaboration towards a shared purpose. • Strategic Perspective & Judgement: Maintains a clear view of the customer’s current and future business needs above and beyond the engagement deliverab
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.