Job Information
ThermoFisher Scientific Patient Recruitment Associate I in Remote, Mexico
Job Description
Screens potential volunteers via telephone using prepared questionnaires to determine preliminary eligibility for study participation. Schedules consent/screening appointments for volunteers who pass preliminary phone recruiting interview. Utilizing list from database, calls former participating volunteers to fully recruit studies.
Essential Functions
Ensures calls are answered at the earliest opportunity with the highest degree of customer service and professionalism.
Conducts demographic and medical history phone interviews with volunteers using prepared questionnaires.
Accurately records and reviews demographic information and medical history for all volunteers, maintaining confidentiality.
Schedules volunteers for further screening and/or consent appointments if they meet criteria.
Performs administrative duties, i.e. copying, filing, completing spreadsheets.
Job Complexity
- Works on assignments that are routine in nature, requiring limited judgment. Has little or no role in decision-making
Job Knowledge
- Acquires job skills and learns company policies and procedures to complete routine tasks.
Supervision Received
- Normally receives detailed instructions on all work. Works under close supervision.
Business Relationships
- Contacts are primarily within immediate work unit. Contacts involve obtaining or providing information requiring little explanation or interpretation.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.