Job Information
Robert Half Front Desk/Receptionist in Redwood City, California
Description
We are seeking a friendly and professional Receptionist / Front Desk Receptionist to be the first point of contact for our organization. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask effectively in a fast-paced environment. This role is essential in providing exceptional customer service to visitors, clients, and staff, and ensuring the smooth operation of the front desk area.
Responsibilities:
Greeting and Welcoming:
Warmly greet visitors, clients, and staff as they arrive at the office.
Provide excellent customer service by answering questions, providing directions, and assisting with inquiries.
Maintain a professional and welcoming demeanor at all times, representing the organization in a positive light.
Answering and Directing Calls:
Handle incoming calls on a multi-line telephone system, routing them to the appropriate departments or individuals.
Take messages accurately and relay them promptly to the intended recipients.
Provide basic information about the organization, its services, and office hours to callers.
Managing Reception Area:
Keep the reception area clean, organized, and presentable at all times.
Monitor visitor access and issue visitor badges as needed.
Manage incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
Administrative Support:
Assist with administrative tasks such as typing, filing, photocopying, and faxing.
Schedule appointments and meetings, and maintain calendars for staff as requested.
Assist with special projects, events, and other tasks as needed.
Security and Safety:
Monitor security cameras and ensure the safety and security of the premises.
Follow security procedures and protocols to maintain a safe environment for employees and visitors.
Respond to emergencies or incidents appropriately, following established procedures.
Requirements
Qualifications:
High school diploma or equivalent; additional education or training in office administration is a plus.
Proven experience as a receptionist, front desk representative, or similar role.
Excellent verbal and written communication skills.
Professional appearance and demeanor, with strong customer service skills.
Ability to multitask and prioritize tasks in a busy environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
Familiarity with office equipment such as multi-line phone systems, printers, and copiers.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong attention to detail and organizational skills.
For immediate consideration, please call/text Desiree - Recruiter (408) 961-2983
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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