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Compass Group, North America VENDOR BUSINESS QA MANAGER in Redmond, Washington

Eurest

Salary: $85000 to $105000 /year

Pay Grade: 15

Other Forms of Compensation:

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

In this role, you will assist in managing vendor programs to support client operations. This position requires strong communication skills, attention to detail, and the ability to prioritize and manage multiple projects, including up to 10% travel to field sites. Primary responsibilities include quality assurance, onboarding, organization, data entry, and project management to ensure compliance and growth of vendor programming.

Responsibilities:

  • Enforce and maintain Compass vendor QA and operations standards.

  • Liaise between vendors, senior management, and unit management on QA compliance.

  • Track and manage required documentation (Health Permits, Audits, Licenses, Insurance, Diversity certifications, etc.).

  • Participate in vendor QA walkthroughs and external audits, ensuring adherence to Compass, client, and Health Department guidelines.

  • Provide feedback to vendors regarding non-compliance and collaborate on solutions.

  • Develop and maintain vendor Quality Management policies and safety initiatives.

  • Track, calculate, and report key performance metrics (monthly, quarterly, annual).

  • Support event planning, vendor onboarding, and vendor management processes.

  • Assist with financial framework setup for new vendors with Finance support.

  • Ensure timely communication and follow-up with stakeholders.

Qualifications:

  • Education & Experience:

  • 2 years in Hospitality/Restaurant/Quality Assurance preferred. M365 suite/data entry experience preferred.

  • Skills:

  • Strong communication skills (written and verbal).

  • Advanced English proficiency for customer interaction and reporting.

  • Strong reasoning ability and problem-solving skills.

  • Ability to manage multiple tasks and work under pressure.

  • Strong data entry and reporting skills, experience with M365 suite preferred.

  • Other Skills:

  • Team player with excellent customer service skills.

  • Ability to prioritize and handle last-minute changes.

  • Ability to manage escalations and communication with stakeholders.

  • Up to 10% travel required to field sites.

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Eurest are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Paid Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf) for paid time off benefits information.

Req ID: 1372227

Eurest

TARANPREET TANDON

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