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WestRock Company HR Generalist - Raleigh, NC in Raleigh, North Carolina

The Human Resources Generalist has the responsibility for supporting the general management, strategic planning, and fulfillment of all HR services. In addition, this position supports the planning, development, implementation and evaluation of a diverse range of local and corporate policies and procedures, in support of established values and goals. Effective problem solving, real-time coaching and conflict resolution are critical skills to be successful in this role. The Human Resources Generalist will work closely with the HR Director, General Manager, and Plant Leadership Team to achieve the short and long-term goals for the facility for their respective area of responsibility. The Human Resources Generalist will support and at times direct employee-related initiatives and training.

How you will impact WestRock:

  • Participates in all aspects of a multi-functional HR Department including Compensation, Employment, Benefits, Training, and Employee Relations.

  • Demonstrates compliance with all applicable Federal and State Laws including EEO, FMLA, HIPAA, and ADA.

  • Conducts periodic training on applicable topics including sexual harassment, diversity, and employment law.

  • Responsible for meeting the staffing needs of the organization. This includes the selection, testing, and hiring of employees as well as conducting new employee orientation and onboarding.

  • Partners in the development of and improving the knowledge and skills of the organization. This includes analyzing training needs, determining how to deliver the training needs, as well as real-time coaching and mentoring.

  • Leads employee relations by addressing complaints, settling disputes, resolving conflicts, and conducting internal investigative procedures.

  • Supports and participates in the administrative aspects of the human resources function including maintaining records and confidential employee files, providing statistical and regulatory reporting.

  • Partners with the Plant Leadership Team to support the tracking of attendance and delivery of attendance feedback. (e.g. feedback and disciplinary action if needed)

  • Consults and advises the HR Director on topics of interest that could have a major impact on employee morale and engagement.

  • Coordination of the coop/intern/summer student and campus recruiting process for the Plant.

  • Managing leave using the company vendor.

  • Active participation in the Operational Excellence and Safety initiatives.

  • Other Duties as assigned.

What you need to succeed:

  • Bachelor's degree in a related field or Human Resources Certification required and three years related experience

  • Prior experience in a manufacturing environment with labor experience a plus

Skills:

  • Requires effective written and oral communication

  • Professional negotiating skills

  • Ability to investigate and assess employee conflicts objectively and solve such issues using a variety of methods and tools, including coaching and conflict resolution.

  • Skilled user of Microsoft Office Suite

  • Strong organizational, analytical and project management skills

  • Strong customer service orientation

  • Comfort with public speaking

  • Demonstrated experience utilizing online systems/platforms for applicant and training tracking

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

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