AMVETS Jobs

General information

Ref # 17371

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions.

As Ally is making a significant investment in growing and improving our digital experiences and foundation, we will be consolidating and enhancing our customer facing authentication experience. It’s critical that the Digital business team is closely aligned with the technology teams through this experience. The Digital Product Owner for Customer Authentication UI will work across multiple lines of business to help to identify, plan and work through the implementation for Ally’s target state for customer enrollment and authentication. This person will be key in understanding existing roadmaps across multiple Product Owners to identify the optimal experience that balance security and customer friction.

This successful candidate will work closely with other product owners, web and mobile developers, and partners too. As a product owner, this person will work actively across additional stakeholder teams, including operations, call center, deposits, auto, risk, compliance, and legal, and will be responsible for working with those teams strategically and tactically to ensure strong alignment and partnership.

The Work Itself

The Digital Product Owner is responsible for gathering, documenting, and providing business requirements, system requirement specification reviews, analytics requirements, and user acceptance testing for projects and releases that impact the digital channels. * Develop the digital roadmap and strategy in partnership with business partners and stakeholders. Demonstrate product economics and value proposition alignment. * Operate as subject matter expert for digital security. * Ensure all regulatory and legal requirements are met while creating and maintaining a positive and productive workplace. * Manage an agile team comprised of developers and testers * Drive product planning (ongoing and annual), monthly business reviews and supplier management routines with key support partners. * Translate roadmap into executable tasks for delivery. Work with internal and external delivery partners to ensure prioritization of enhancements. * Monitor competitor efforts to drive customer loyalty; identify opportunities for Ally to differentiate vs. the competition and in the overall marketplace. * Understand voice of the customers and creating countermeasures to address customer feedback. * Present updates and status to senior management.

The Skills You Bring

• 3-5+ years of experience as a Product Owner, operating in an agile environment including creating stories and refining the backlog, working with developers to understand short and long term vision, identifying and resolving roadblocks, and partnering with other teams to deliver on commitments
• Experience in authentication or digital security is required
• Ability to translate strategic vision into requirements for UX designers
• Experience working with technology teams with a strong understanding of how these work together to create strong customer experiences
• Effective communication across all levels of the organization and a spirit of building strong business and team relationships is essential
• Well-organized and thorough approach; able to structure, analyze, and answer major business questions, balancing multiple requests and competing priorities
• Highly adaptable and experienced working in a dynamic work environment
• Understanding of web development and mobile development a plus
• Experience in digital or an online banking environment is desired
• Bachelor’s degree preferred

#LI-hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 85000

Experienced: 117500

Expert: 150000

Incentive Compensation: This position is eligible to participate in our annual incentive plan