Job Information
AmeriHealth Caritas Community Educator - Remote (Must Live in Durham/Orange County, NC) in Raleigh, North Carolina
Community Educator - Remote (Must Live in Durham/Orange County, NC)
Location: Raleigh, NC
Primary Job Function: Marketing & Communications
ID**: 34338
Job Brief
- CANDIDATES MUST LIVE IN DURHAM/ORANGE COUNTY, NC
Requires:
High School Diploma or equivalent
Minimum 1 year experience in sales, service, support and/or community-based marketing
Your career starts now. We are looking for the next generation of health care leaders.
At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to connect with you.
Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.
CANDIDATES MUST LIVE IN DURHAM/ORANGE COUNTY, NC* & will be a team member of 3 Community Educators in Medicaid Region 4 *
Responsibilities:
Develop, implement, and manage community event opportunities and coordinate these activities with the Community Education staff
Educate potential Medicaid recipients on how to enroll and access the enrollment broker system for plan enrollment
Assist members with concerns and direct them to the Member Services department
Present and explain program benefits to potential members
Develop, implement, and manage community outreach opportunities and activities, ensuring that the activity is staffed and supplied adequately
Work with various community agencies to coordinate meetings and activities that will allow the company to establish a relationship within assigned service areas
Support member retention and assist auto enrollees with the selection of primary care physicians, explain program benefits and assist in follow-up to Member Services for members with concerns
Establish and maintain professional relationships at scheduled sites and community events
Maintain proper appearance relative to the setup of materials and tables at community sites and events
Adhere to flexible scheduling to include weekends, evenings, and special events
Seek out and identify opportunities within the community for site setup and event participation
Keep abreast of current market changes and competitor activities and inform management of activities that may affect member enrollment
Maintain and follow proper protocol for encounter forms, daily log submissions, and other back-office responsibilities
Maintain and submit all paperwork requirements accurately and within appropriate timelines
Coordinate and implement face-to-face education and outreach sessions/workshops for members and potential members based on referrals from various departments
Conduct orientations on ACFC and other educational presentations to organizations, members, and potential members as needed
Education/Experience:
High School Diploma or equivalent required
Associate’s Degree preferred
Minimum one (1) year of experience in sales, service, support, and/or community-based marketing required
Knowledge of the healthcare industry, Medicaid, Medicare, and the marketplace preferred
CANDIDATES MUST LIVE IN DURHAM/ORANGE COUNTY, NC* & will be a team member of 3 Community Educators in Medicaid Region 4 *
Diversity, Equity, and Inclusion
At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
We keep our associates happy so they can focus on keeping our members healthy.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, competitive pay, Paid Time Off (PTO) including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.
EOE Minorities/Females/Protected Veterans/Disabled