Job Information
MCKESSON HBOC INC Account Executive Government Central in RACINE, Wisconsin
JOB REQUIREMENTS: McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow\'s health today, we want to hear from you. The Account Executive, G (AE) is responsible for managing Government Business (VA) within an assigned Central territory, meeting contractual obligations relating to service, visits, etc. as outlined in the national agreement. Primary field point of contact for customer escalation resolution. Must live within assigned territory. The ideal candidate will be based in Minneapolis, MN; Madison, WI; Omaha, NE; or Kansas City, MO. Key Responsibilities Responsible for ensuring day-to-day customer activities related to pharmaceutical distribution services as outlined by the national contract. Liaison between customers and appropriate McKesson internal departments, support teams, cross business unit collaboration if applicable. Escalation lead. Conduct training (internal & external), education on McKesson technology & applicable programs (i.e. QBR, McKesson Connect, Mobile Manager, CSOS). Customer pre-call planning to include but not limited to report generation, identification of customer initiatives, quarterly business review, industry knowledge Consistent utilization of Customer Relationship Management (CRM) software as outlined by the contractual commitments Build and maintain effective customer relationships, foster and grow relationships with key stakeholders internal (i.e. OPS, Regulatory, etc.) and external (i.e. VISN Chief, etc.) Scheduled travel to onsite customer locations as required by contract Other duties as assigned by VPS (i.e. training, new account implementations, etc.) Minimum Requirement Degree or equivalent and typically requires 4+ years of relevant experience. Education 4-year college degree or equivalent work experience Critical Skills Preferred: 2+ years successful customer service and/or account management experience, preferably in hospital, acute care or pharmaceuticals Proven time management & organizational skills Proficient verbal and written communication skills. Effective selling and/or customer service skills Demonstrated problem solving and decision-making skills PC skills-including MS excel, PowerPoint, Word, and Outlook Demonstrated ability to manage multiple projects/tasks and meet... For full info follow application link. McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/31ED510BB56B47A5