Job Information
Manulife Senior Director, Procurement Process Expert in Quezon City, Philippines
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.
Why choose Manulife?
Competitive Salary packages and performance bonuses
Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
Retirement savings benefit
Rewarding culture that values wellness and well-being
Performance Bonus
Global network of industry experts
Extensive training resources
Job Description:
We’re looking for a Senior Director, Procurement Process Expert to join our Procurement Operations team at MBPS. In this role, you are expected to oversee the optimization of Procurement business processes within the organization. This role involves working closely with cross-functional teams within procurement and related organization to identify opportunities for process optimization and implementing solutions that align with the organization's strategic objectives.
Have the skills and knowledge for the job? Learn more about the opening below!
Key Responsibilities:
Process Optimization: Lead efforts to identify inefficiencies in current business processes and develop strategies for improvement. Conduct comprehensive assessments of existing business processes to identify areas for improvement and optimization. Lastly, Act as the End-to-End Global Procurement Process Subject Matter expert, from Source to Pay
Cross-Functional Collaboration & Change Management: Lead the cross functional collaboration to address issues and complete initiatives. Influence, and negotiate with other towers, departments, and stakeholders to gather requirements, implement changes, and ensure alignment with organizational goals. Lead change management initiatives to ensure successful implementation of new processes and procedures across the organization.
Process Design, Documentation & Standardization: Collaborate with stakeholders and lead the design and development of streamlined processes that meet business requirements and enhance overall performance. Head the development of documentation and standard operating procedures (SOPs) to ensure consistency and facilitate knowledge sharing among team members.
Performance Monitoring: Establish key performance indicators (KPIs) to measure the effectiveness of process improvements and track progress over time. Data Analysis: utilize data analysis techniques to identify trends, patterns, and root causes of inefficiencies within business processes.
Training and Education: Conduct training sessions and workshops to educate team members on process improvement methodologies and foster a culture of continuous improvement.
Qualifications:
10 years of experience in Procurement – (Purchasing, Supply Chain, P2P, Contract and Vendor Management, Supplier Relationship Management)
Proven experience in process improvement and project and/or change management, preferably in a managerial role
Certification in process improvement methodologies such as Six Sigma, Lean, or BPM is a must, preferably Black belt certified
Strong analytical skills and attention to detail, strong data analysis, storytelling, and influencing capability, proficiency in process mapping and analysis tools/software
Excellent communication and interpersonal skills, and ability to negotiate assertively to achieve a common goal. In depth experience that thrives in a cross-functional team environment
Ability to lead and motivate a team to achieve results
Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .