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Westhab, Inc. Residential Aide - Queens, NY in Queens, New York

JOB TITLE: RESIDENTIAL/PROGRAM AIDE

FLSA: NON-EXEMPT

DIVISION: SERVICES

REPORTS TO: PROGRAM DIRECTOR

LOCATION: Queens,NY

SUMMARY:

The Residential/Program Aide assist with client basic needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Perform regular area inspections to ensure that shelter rules are adhered too

  • Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to schedules and drop in rules

  • Tracking locks for all lockers

  • Store and remove client property from the client storage/locker area

  • Maintain required documentation in case records in written and computer database (CARES) and update client?s records in accordance with governmental and agency policy.

  • Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations.

  • Collect client identification and other documents necessary during initial intake.

  • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and etc.

  • Fill in for kitchen staff and maintenance staff when necessary

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

High School Diploma or GED required. Associates Degree preferred. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is the premier organization of our kind in our region, providing housing and supportive services or more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission ? Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because expectations that come with joining this kind of team. (EOE)

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