Job Information
USTA 2025 US Open Parking Lot Attendant (Seasonal) in Queens, New York
Who We Are
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 200 million television viewers worldwide, close to 40 million online visits and more than 2 billion social media engagements in 2024, why not come and enjoy the thrill and excitement of working with our team? We are seekingSeasonalGuest Services Parking Lot Attendants who play an essential role in the US Open guest experience. In this role, you will wear many different hats and have the opportunity to assist and deliver customer service to visitors from around the world. Our team members genuinely enjoy interacting with people, know what it takes to provide excellent customer service.
The Role
Greet and guide all guests in a welcoming and friendly manner
Respond to guest concerns respectfully and calmly
Report unattended bags and packages, medical situations, incidents or emergencies(immediately to command center)
Maintain a positive, outgoing demeanor adhering to the core expectations of our guest services team at all times
Manage and resolve conflicts by following the USTA policies and procedures
Ensure that all guests have the correct parking pass for the parking lot
Direct cars to the appropriate parking lot
Help guests locate their vehicles upon return
Answer guest questions with regards to event and stadiums (example: location of particular match, concession stands, & restrooms)
Work closely with Supervisor and/or Area Director as needed
Who You Are
Must be available to work entire duration of the US Open (August 26 - September 8)
Previous guest or customer service related experience
Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
Available to work for the full duration of the US Open tournament
Must be able to work 12+ hour shifts and be available days, nights and weekends
Willing to work outdoors in various weather conditions and able to stand for extended periods
Personable and proactive team player with excellent communication skills
Remain calm and focused in a fast-paced environment as well as during stressful situations
Bilingual (a plus, but not necessary)
What We Offer
Compensation: This is a non-exempt position with an hourly rate of $18.00 .
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.
Come One, Come All
We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
Apply Here (https://careers-usopen.icims.com/jobs/4518/2025-us-open-parking-lot-attendant-%28seasonal%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-336207880)
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Posted Date3 weeks ago(4/7/2025 4:51 PM)
ID2025-4518
CategoryGrounds & Facilities
LocationUS-NY-Queens