AMVETS Jobs

The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting PS Teams and help administration activities, including production maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks

Responsibilities:

Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services

Provide Root Cause Analysis (RCA) post restoration of service

Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks

Provide technical/strategic direction to team members

Review requirement documents, define hardware requirements and update processes and procedures as necessary

Ensure ongoing compliance with regulatory requirements

Responsible for applications dealing with the overall operating system

Conduct project related research

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Acts as SME to senior stakeholders and /or other team members.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

14-16+ years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement

Understanding of how specialization within area contributes to the business and of competitors' products and services

Ability to drive projects required for design of metrics, analytical tools, benchmarking activities and best practices

Ability to work with virtual / in-person teams, and work under pressure / to a deadline

Experience in a Financial Services or large complex and/or global environment preferred

Effective written and verbal communication skills

Effective analytic/diagnostic skills

Ability to communicate technical concepts to non-technical audience

Education:

Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Additional Job Description

· Puts clients first by anticipating, understanding, and exceeding their expectations and needs

· Acts as a trusted partner to clients by delivering superior advise, products and services

· Drives innovation, competitive differentiation and speed to market by actively learning

· Exemplifies global leadership by embracing unique perspectives from across the organization

· Challenges self and colleagues to higher levels of performance by actively listening and engaging in constructive dialogue

· Treats people with respect and assumes the intentions of others are based on common goals and shared purpose

· Exhibits confidence and agility in challenging times

· Sets the standard for the highest integrity in every decision

· Has the courage to always do what’s right and the humility to learn from mistakes

· Sets goals and measures progress to ensure the organization is focused on ethics, execution, and results

· Expects self to consistently meet/exceed expectations

Job Family Group:

Technology

Job Family:

Infrastructure

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.