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RAE CORPORATION Nonconformance Data Entry Clerk in Pryor, Oklahoma

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RAE Corporation

Service Department Nonconformance Entry Clerk

Department:354-SERVICE

Job Status: Part or Full Time

FLSA Status:Non-Exempt

Reports To: Customer Service Manager

Grade/Level:High School, College, or Technical

Amount of Travel Required: 10%

Schedule:Flexible for part time, M-F 85 full time.

Positions Supervised:None

POSITION SUMMARY

Perform computerized paperwork for a manufacturer of commercial and industrial refrigeration and HVAC equipment. Find, enter, and disseminate information from nonconformances generated by internal and external customers.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Work in a fast paced, complex, and demanding work environment.

Research and determine nonconformance entry data.

Interact with others to collect appropriate information for nonconformance entry.

Actively search out methods of improving existing systems and formulating plans for future systems to increase department efficiency.

Assist with creation and development of databases and metrics systems for departmental and interdepartmental use.

Spelling, grammar, and the ability to type quickly and accurately are necessary.

Other tasks at the Managers discretion, including duties not expressly described herein.

Assist other departments with nonconformance entry as required by workload and at management request.

POSITION QUALIFICATIONS

Competency Statement(s)

Personal Accountability - The ability to take responsibility for doing and improving work without offering excuses. This competency asks the question: \"How well do you take ownership for work rather than offering excuses?\"

Conscientiousness - The ability to consistently follow Company rules, policies, and procedures to assure a positive, productive and safe work environment for self and coworkers.

Consensus Building - The willingness or ability of the individual to interact with others both within and across departments resulting in group solidarity, mutual trust, and agreement or solution. This competency asks the question: \"How well do you work with others in order to solve problems and agree on a common goal?\"

Willingness to Learn - Eagerness or sense of excitement the individual brings to the opportunity to learn new skills, apply acquired skills and knowledge, or reach a new goal. This competency asks the question: \"How eagerly do you approach new tasks or challenges?\" and, \"How well do you take constructive feedback?\"

Relationship Building - The ability of the individual to establish and maintain good communication and cooperative relationships with both internal and external customers by acting in a respectful, fair, and considerate manner. This competency asks the question: \"How well do you seek a win-win solution through a process that recognizes each party\'s core needs?\"

Reliability - The ability of the individual to be dependable, to be trustworthy, and to produce deliverables accurately, error free, and on time. \"How dependably and efficiently do you perform your work, and evaluate the quality of work before passing it along?\"

Adaptability - The extent to which an individual recognizes and organizes the parts of an issue in a systematic way; to think in ways that produce something new or which lead to novel ideas to improve processes in response to a changing work environment. This competency asks the question: \"How readily do you adapt your work proc sses or ways of thinking to anticipate needed changes?\"

SKILLS & ABILITIES

Education: High School Graduate, Associates Degree, Technical School, or life experience with emphasis on computer skills.

Experience: High value critical thinking tasks such as determining who and what nonconformances should be entered against. Typing experience with an ability to type quickly and accurately. Must have very

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