AMVETS Jobs

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6440768

This is a telephone response position located in Prescott Valley. Work hours from 3:30 PM to 10:00 PM, 24 hours a week.\ \ Position overview statement:\ *This is responsible work in the field of behavioral health to provide confidential peer support and self-help via telephone with persons living with mental illness and/or substance abuse in the State of Arizona. This position must have a working knowledge of available community resources specializing the problems of living with mental illness and substance abuse.\ \ *Success in the role is measured on:

• Model recovery by utilization of personal recovery tools in order to be a role model for peers.
• Complete required documentation.
• Meet deadlines in an orderly and timely manner.

Key Duties & Responsibilities:

• Communicate with and encourage callers who may need services to contact the appropriite entities.
• Be creative and spontaneous with people to encourage recovery.
• Be able to interact effectively with a variety of individuals and groups from varying educational, ethnic and socio-economic backgrounds.
• The ability to listen with sensitivity to the others feelings, needs and points of view.

Organize and facilitate consumer programs and services.

• Ability to tactfully express opinions or ideas, projecting a positive image of the Company and available behavioral health services.
• Organize and facilitate consumer programs and services.
• Use independent judgment and problem solving; to make decisions and take action in areas of responsibility.
• Use recovery principles.
• Delegate appropriately, and refer situations beyond your training, ability, and job description to

the appropriate authority.

• Develop positive working relationships with consumers, family members, advocacy groups, co-workers, subcontractors

Education / Certifications: