Job Information
Utilities Service, LLC Office Manager - Branch Administrator in Portsmouth, Virginia
Position Title: Office Manager
Position Summary:
If you value relationships and enjoy working with a high level of detail, then the Office Manager position is for you. The Office Manager plays a critical role on their teams and can greatly affect the success of the branch(es) they support. This role requires wearing many hats, managing competing priorities, and having the agility to pivot between tasks. The Office Manager position reports directly to the local Branch Manager with a dotted line to the Area Controller. This role is responsible for coordinating and executing administrative functions required within their assigned branch(es), including Client Invoicing, Processing Payables, Submitting Payroll, HR Onboarding Compliance and general office administrative tasks as assigned. This position requires the ability to interact professionally and efficiently with both external customers and internal teammates.
Principal Responsibilities of Office Manager:
Reviews and verifies all purchase orders, statements, and invoices needed to prepare payments.
Managing Accounts Receivable. Update and maintain customer portal.
Submits all invoices to Accounts Payable with proper GL coding to ensure payment.
Processing payroll.
Managing expense reports.
Work with various vendor payment portals.
Manage employee life cycle including onboarding and separation processes.
Manages office inventory.
Answers office phone calls and assist or redirect the calls, as needed.
Facilitate communication between Parent Company and Branch Personnel.
Assisting and coordinating with Management team as needed and other tasks as assigned.
Education & Experience Qualification for Office Manager:
High School degree with 2-3 years of related experience. Associates or Bachelor’s Degree desirable.
Formal experience and training in office procedures and use of office equipment.
Excellent data entry skills and highly proficient in Microsoft Word, Excel and Power Point.
Experience with Aspire business software a plus.
Ability to speak Spanish a plus.
Skills & Abilities Qualifications for Office Manager:
Self-motivated and a professional attitude.
High comfort level in fast paced environment with ability to pivot quickly.
Ability to communicate accurately and clearly both orally and in writing.
Superior organizational skills with a focus on detail and accuracy is required.
Excellent problem-solving skills and critical thinking capabilities.
Proven confidentiality and high ethical standards.
Strong initiative, with the ability to stay focused and proactive while working independently.
Must be customer service-oriented with strong interpersonal skills.
Willingness to be a key team member with heavy interaction with all branch personnel.
Benefits:
Benefits available on day 1
Vacation available after 90 days
Medical, Dental, Vision, Term Life Insurance
401K Savings Plan
Employee appreciation events
Management and Skills Training