Job Information
Aston Carter Customer Service Representative in Portland, Oregon
A large Petroleum Equipment Distribution company is looking to hire a new dispatcher to work onsite at their Portland, Oregon location. This position is a long term role with room to grow within the company! If you have experience as a Dispatcher or Call Centers; take a look at the details below. If you feel like this is a position that is a fit for you please call the number listed at the bottom and apply!
**If Interested:
Please apple or call 360-975-2017. If I don't answer please leave a voicemail or text. I'll get back as quickly as I can.
Talent: Candidates should have 1+ years of experience in a call center environment! -> This can be entry level into dispatching
Pay: $20 - $23/hr
Job Description:
Excellent customer service and teamwork
Each morning lay out all service requests and prioritize them according to severity, customer and our ability to respond
Scheduling each of our 15+ technician a full schedule in as concentrated area as possible
Ability to shuffle schedule and priorities ongoing throughout the day
Keep customers informed and updated on anticipated schedule and any changes
Customer follow-up a couple of days after service to ensure all issues were solved and everything is working properly
Assist in service billing, organization and other duties as directed by the Service Manager & Director
Skills & Qualifications:
Familiar with the Greater Metro & Surrounding Area
2+ years of excellent customer service and general office experience in a fast-paced environment
Microsoft Office – Word, Outlook and Excel, previous experience with ERP system
Ability to Multitask is a requirement
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.