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Daikin Applied Sr Manager Credit & Collections in Plymouth, Minnesota

The purpose of the Sr. Credit Manager is to provide technical support to the credit and collections managers responsible for the activities of the DAA North American Sales groups. You will be responsible for acting as an expert resource to provide documentation of the groups processes and procedures as well as recommending improvements to enhance the credit and collections training and processes. Provide technical analysis and guidance for complex credit and collections issues and recommend appropriate solutions. 2. Develop and lead the implementation of policies, processes, and procedures associated with credit risk, collections, and cash applications. 3. Implement a formal credit approval and onboarding process for new customers. 4. Review credit processes and initiate action for continuous improvement. 5. Evaluate all current systems and credit approval process flows to advise on changes for overall reduction to risk and improvement of collections. 6. Establish credit and collections KPIs to be used for financial analysis and the development of risk models. 7. Support the managers responsible for development of credit staff by creating training programs for for each area of the department. 8. Provide templates to support the migration of current systems to a new operating platform. 9. Oversee the resolution of unclaimed property in accordance with state regulations. Requirements: 4 Year / Bachelor's Degree Management, Finance, Business or related area 8 years experience Credit and Collections or related field CCE Certification * Comprehensive knowledge of Credit and Collections concepts and principles. * Leads and directs the work of other employees and has responsibility for personnel management and decisions. * Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change. * Leadership - Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. * Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in the decisionmaking process. * Creativity - Demonstrates innovative thinking and generates fresh ideas. Approaches problems and challenges with a creative mindset. Explores alternative solutions. Applies originality to develop unique approaches. * Customer Service - Manages difficult customer situations. Responds promptly to customer needs. Responds to requests for service and assistance. Meets commitments. * Analytical - Collects and researches data and uses intuition and experience to complement data. * Reasoning - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in mathematical, written, oral, diagram, or schedule form. Ability to analyze facts and exercise sound judgment in arriving at conclusions. * Detail-Oriented - Pays meticulous attention to detail in all tasks and assignments. Identifies and corrects errors or inconsistencies promptly and accurately. Consistently produces high-quality work. Equal Opportunity Employment: It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.

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