AMVETS Jobs

JOB REQUIREMENTS: Position Summary: The University of Wisconsin-Platteville invites applications for a Technology Support Specialist. This position will provide services that are tailored to computer needs of the City of Platteville staff. This role will provide Microsoft O365 administration and support related to moderately complex systems used for business operations, provide analytic/diagnostic services to City employees regarding computer hardware and software problems, provide additional support in specialized systems and end user training as assigned. Applicants hired into this position can work a hybrid schedule. This will be discussed during the interview process. This position is a full-time and eligible position with a starting salary of \$55,000/year, commensurate with qualifications and experience. This is a 1-year position, with the possibility of continuation (dependent on funding). Responsibilities: Manage the O365 accounts for the City of Platteville Answer calls of city clients in person on location or off site by phone or IT-based communication tools and troubleshoot and resolve PC/Mac, software, network and other workstation-related problems and issues Provide Tier 2/3 support to specific city related software/hardware Complete procurements, installations, configurations, repairs, automations, and modifications of complex technology hardware, software, and associated components independently Reporting and escalate issues through the appropriate channels Effectively communicate verbal and written information, and in a user-friendly/non-technical manner as appropriate, with team members and customers Document all user related correspondence thoroughly Communicate IT rules and regulations that city staff must follow Adhere to IT best practices and deliver outstanding customer service and satisfaction to clients in an agile work environment Assist in the insurance that IT Support Services performance metrics are consistently met or exceeded Meet with City of Platteville employees, individually or as a group to facilitate technology related planning, projects, and purchasing activities Identify areas for process or policy improvement What You\'ll Need to Succeed: Associate\'s or Bachelor\'s degree in IT related field. Experience troubleshooting hardware and software. Ability to document in writing steps taken when building and troubleshooting compute environments. Team oriented. Ability to... For full info follow application link. The University of Wisconsin-Platteville is committed to recruiting, supporting and fostering a diverse, inclusive and civil community of outstanding faculty, staff and students, and is an AA/EEO Employer. The names of nominees and applicants who have not requested in writing that their identities be kept confidential, and of all finalists, will be released upon request. A criminal background check is required for employment. Applicants must be legally entitled to work in the U.S. at time of hire. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F0CB4A59F83B43A1