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JPMorgan Chase Senior Manager of Infrastructure Engineering - Cybersecurity in Plano, Texas

In this high-impact role, you can step up as a tech leader and innovator by providing your knowledge and mentorship to infrastructure engineers. Lead teams towards excellence and demonstrate your skills as a leader.

As a Senior Manager of Infrastructure Engineering at JPMorgan Chase within the Cybersecurity and Technology Controls organization, you provide overall direction for team members and work on established and moderately complex issues within your specialization. Exercise independent judgement within defined parameters to determine appropriate actions to bring these issues to a resolution.

Job responsibilities

  • Lead a team of 8-10 direct reports for multiple technical teams and collaborates with others within the function.

  • Anticipate the needs and potential dependencies of the broader team.

  • Identifies and takes action to mitigate and escalate issues to appropriate leadership.

  • Manages stakeholders and ensures teams deliver the aligned projects in line with the compliance standards, risk and security, service level agreements, and business requirements.

  • Applies relevant technical expertise, leadership, and business knowledge to projects of moderate to large scope.

  • Contributes to decisions that influence staffing, budget, and relevant profit, and loss.

  • Mentors & advises junior engineers and technologists.

  • Adds to the team's culture of diversity, equity, inclusion, respect for team members and prioritizes diverse representation.

  • Participate in 24x7x365 support coverage as needed.

Required qualifications, capabilities, and skills.

  • Formal training or certification on security engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise

  • Deep knowledge of one or more areas of infrastructure engineering such asL Infrastructure as Code (IaC), Networking, Databases/Storage, Deployment practices, integration, automation & scaling, Resilience, and/or Performance assessments

  • Advanced in one or more scripting languages (e.g., Terraform, Python, JavaScript, Shell etc.)

  • Solid experience and understanding of monitoring and use of analysis tools such as Splunk, Grafana, Dynatrace, AppDynamics etc.

  • Drives to develop technical and cross-functional knowledge outside of the product.

  • Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private cloud.

  • Experience managing multicultural infrastructure engineering teams.

  • Ability to guide and coach teams on approach to achieve goals aligned against set strategic initiatives.

  • Experience hiring, developing, and recognizing talent.

  • Knowledge of infrastructure engineering technologies and programming languages (e.g., Scripting, Python, etc.)

  • Exposure to managing budgets.

Preferred qualifications, capabilities, and skills

  • Previous experience managing large teams.

  • Configuration Management / Automation (Puppet, Ansible, Salt, RunDeck, CFEngine)

  • Familiarity with Java ecosystem (Maven, Nexus, Gradle)

  • Experience with Splunk in one of the following areas: IT Operations, compliance, network security, and system security, supporting security event management tools (SIEMs).

  • Solid experience guiding teams using Agile frameworks (Scrum, Kanban, etc.)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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