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Capital One Senior Business Analyst- Neiman Marcus Card Product and Growth Strategies in Plano, Texas

Locations: TX - Plano, United States of America, Plano, Texas

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Business Analyst- Neiman Marcus Card Product and Growth Strategies

Summary: As a Senior Business Analyst on the Neiman Marcus Card Partnerships Team, you will team up with world-class professionals to develop and bring to market a new loyalty program and card products that drive long term profitable program growth. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Specific responsibilities include, but are not limited to:

  • Support development and launch of new loyalty program and associated card products, getting deep exposure to all phases of the card product development process

  • Provide analytical insights to inform customer research agenda, product design, testing, feasibility, and marketing campaigns

  • Be an active participant in design ideation sessions

  • Identify business challenges and opportunities for growth, and drive strategic or tactical recommendations to solve them backed by data/analytics and customer insights, influencing both internally and externally.

  • Initiative leadership, providing intent ownership of strategic initiatives to create sustainable and profitable growth

  • Deep understanding of program P&L drivers. Ability to influence the program’s P&L and act on levers to maintain vertical program health

  • Develop deep relationships with the partner and their decision makers, including significant time on-site in Dallas working in a highly collaborative cross-company agile team

  • Maintain adherence to contract, risk, regulatory and compliance requirements, including managing applicable governance processes for owned initiatives

  • Collaboration with internal teams including Tech, Credit, Marketing, Finance, Ops, and Legal teams

  • Will have other responsibilities to support key program priorities including program credit risk management and monthly/quarterly business reviews

The desired experience and skill set for the ideal candidate include:

  • Strategic and analytical: Has a passion for leveraging data, metrics and insights to drive results and learnings. The candidate will have a proven track record of decision making and problem solving based on analytics and customer insights. Conceptual thinking skills must be complemented by a customer first mindset and strong quantitative orientation.

  • Business and Credit Acumen: Demonstrated experience with credit card program P&L’s and credit risk. Ability to identify and act on portfolio trends.

  • Strong communication, negotiation and influencing skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.

  • Strong judgment, leadership and integrity: the candidate should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

  • Clear results orientation: focused on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment.

  • Successful: track record of thriving in a fast paced, entrepreneurial and dynamic environment.

Basic Qualifications:

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

  • At least 1 year of experience in analysis

Preferred Qualifications:

  • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

  • 1+ years of experience in Statistical model building

  • 1+ years of experience in market research

  • 1+ years of experience in SQL querying

  • 2+ years of experience in business analysis

  • 1+ years of experience in consulting

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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