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JPMorgan Chase CAO Product Strategy & Transformation Associate in Plano, Texas

Job Summary:

As a Product Strategy & Transformation Associate in the Chief Administrative Office (CAO), you will play a key role in identifying & driving critical strategic initiatives that accelerate our adoption of a product operating model. You will partner with our teams to form & mobilize new products. You will shape & manage our product routines (e.g., quarterly product reviews), our product communities, and our Product Office infrastructure (e.g., our product catalogue, tooling, and related product architecture). Finally, you will serve as an important partner and coach to our technology, agility, and user experience partners as we define & implement new ways of working.

The Chief Administrative Office (CAO) is comprised of several global Corporate Services functions that support JPMorgan Chase's businesses and employees across 60 countries; the CAO's Product Office has a broad mandate to define and deliver on CAO's strategy for the adoption of a product operating model.

Job responsibilities:

  • Partner with Product Office Leadership to define & deliver critical transformation initiatives, such as defining & standing up new centralized capabilities.

  • Lead interviews and working sessions with product managers, their teams, and other important stakeholders, synthesizing takeaways & developing recommendations that support product activation.

  • Identify & implement new ways of working to improve how our product teams operate, considering internal & industry best practices.

  • Plan, organize, and manage our organization's product routines (e.g., product reviews), ensuring they remain fit-for-purpose & aligned to CAO's objectives.

  • Develop effective senior leadership presentations & briefings that provide appropriate levels of visibility into key developments & risks across the product development lifecycle.

  • Partner with product, tech, and agility partners to drive critical priorities (e.g., implementation of the product catalog & architecture).

  • Support development of organization's product talent, providing effective coaching & support to partners at varying levels of seniority.

Required qualifications, capabilities, and skills:

  • Bachelor's degree with 2+ years' experience in strategy or internal consulting.

  • Highly motivated self-starter with a demonstrated ability to independently execute & drive results.

  • Distinctive conceptual problem-solving skills, especially in ambiguous settings.

  • Excellent verbal & written communication skills.

  • Strong organizational skills, including planning, time management, & coordination of resources.

  • Excellent intrapersonal skills with proven ability to work in & contribute to highly collaborative teams.

  • Motivated by challenge and the opportunity to help an organization navigate meaningful change.

Preferred qualifications, capabilities, and skills:

  • Knowledge of product management fundamentals.

  • Experience working with Jira, Confluence, and other industry standard product management tools.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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