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J&J Family of Companies Manager - Advanced Customer Capabilities Deployment Lead in Piscataway, New Jersey

Janssen Supply Group, LLC, a member of Johnson & Johnson's Family of Companies (Janssen Segment Deliver) is recruiting for a Manager – Advanced Customer Capabilities Deployment Lead.

This position will ideally be based in Piscataway, NJ or Titusville, NJ.

Consideration will also be given to applicants within proximity to a J&J business hub in US, LATAM, Europe particularly: Schaffhausen / Zug – Switzerland, San Jose Dos Campos / Sao Paulo – Brazil, Beerse, Belgium, Cork, Ireland, and Leiden, Netherland

Option to work at other Johnson & Johnson locations will be considered on a case-by-case basis.

At the Janssen Pharmaceutical Companies of Johnson & Johnson, we ae working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. Janssen Supply Group, LLC, is part of the Janssen Pharmaceutical Companies.

As a member of the Janssen Segment Deliver Advanced Customer Capabilities team, this leader will be responsible for leading strategy & roadmap development, flawless execution and integration of portfolio of Advanced Customer Capabilities within Janssen to transform customer experience and accelerate value creation for Janssen business.

Responsibilities:

  • Leads Strategy development for Deployment and Base Business Integration for portfolio of Advanced Customer Capabilities

  • Develops business case, secures needed cross-functional resources and leads execution team for deployment and steady state base business integration for portfolio of advanced customer capability programs

  • Accountable for flawless execution of portfolio of advanced customer collaboration capability programs through cross-functional collaboration across Janssen Supply Chain, Global Deliver and Regional Deliver Operations teams

  • Manages escalation and communication to key stakeholders as needed to mitigate execution risks

  • Develops capability deployment playbook and executes training plans across global internal and external sites to ensure onboarding and continuous learning

  • Partner with internal and external partners during deployment phase to ensure flawless execution and hypercare until steady state is achieved

  • Ensure hypercare and stabilization through capability launch and deployment lifecycle of the program

  • Achieves consistent business results in a highly cross-functional and matrixed global environment

  • Communicates program execution updates in various leadership forums to communicate progress and gain needed support to ensure flawless execution

  • Design and Lead Partnership and Collaborative planning workshops with internal cross-functional teams and external partners to drive deployment of key capabilities

  • Identify Partnership opportunities to maximize customer experience, value and cost optimization

Qualifications

  • A minimum of a bachelor’s degree is required. An advanced Engineering degree or MBA is preferred

  • A minimum of 6-8 years of related Supply Chain and/or Customer Facing experience is required

  • Strong background / experience in E2E Supply Chain processes and systems is required

  • Proven experience in shaping and executing multiple complex, innovative global programs is required

  • Relevant mix of global, regional, cross-sector / cross-industry experience is preferred

  • Experience with managing highly complex programs with demonstrated successful delivery is preferred

  • Proven problem solving, and analytical skills; strong business / financial acuity

  • LEAN and/or Six Sigma and FPX Certification is highly preferred

  • Experience defining and deploying global strategies and practices is preferred

  • Strong analytical and quantitative skills, excellent communication and presentation skills are required

  • Consistent track record of leading diverse, matrixed high-performance teams with a strong sense of mission within cross-functional, global environment preferred

  • Strength in interdependent partnering is required

  • Ability to embed a culture of process improvement and value creation across the business is required

  • Ability to travel a minimum of 20-25% is required domestic and international

    Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location

Primary Location

United States-New Jersey-Titusville-

Other Locations

Europe/Middle East/Africa-Switzerland-Schaffhausen-Schaffhausen, Europe/Middle East/Africa-Switzerland-Zug-Zug, Europe/Middle East/Africa-Belgium-Antwerp-Beerse, Europe/Middle East/Africa-Netherlands-South Holland-Leiden, Europe/Middle East/Africa-Ireland-Cork-Cork, Latin America-Brazil-São Paulo-São Paulo, North America-United States-New Jersey-Piscataway

Organization

Johnson & Johnson Health Care Systems Inc. (6077)

Job Function

Operations

Requisition ID

2206037653W

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