Job Information
Aerotek Field Service Manager in Pico Rivera, California
Job Title: Field Service Manager
Job Description
The Service Manager will perform a leadership role in developing, implementing, and monitoring service plans. The Service Manager will supervise and manage the service staff/department and be in direct contact (onsite and offsite) with customers.
Responsibilities
Prepare service reports by collecting, analyzing, and summarizing data and trends.
Manage the annual service department.
Organize appropriate and timely service requests.
Contract with service providers.
Analyze service and support failures.
Create preventive maintenance (PM) service plans.
Run Temperature Uniformity Tests per industry standards (AMS 2750).
Coordinate warranty parts shipments, and manage the returned material for sites and vendor repairs of returned material from the field.
Plan and coordinate maintenance events with customers to ensure high availability and reliability of equipment.
Travel to customers to build relationships, handle emergency troubleshooting, and repairs (less than 20% travel required).
Present upgrade opportunities to customers.
Supervise field installations.
Essential Skills
Understanding of high and low voltage schematics, drive systems, temperature controllers, and P&ID loops.
Basic PLC programming and troubleshooting.
Supervisory skills.
Experience with customer and vendor interaction.
Proficiency in engineering schematics, SolidWorks, and ISO 9001 procedures.
At least 5 years of relevant work experience.
Hands-on experience in field service functions.
Experience with gas burner systems.
Additional Skills & Qualifications
Experience with SolidWorks or similar software.
Proficiency in Office 365.
Experience with PLC, Honeywell, temperature controllers, thermal mechanics, and welding.
Good communication skills with staff, vendors, and customers.
Why Work Here?
Join a small manufacturing company with a close-knit team of 25 employees. You will have the opportunity to oversee and mentor up to 5 service technicians. Benefit from a dynamic work environment that values professional growth and provides opportunities to build strong relationships with customers and vendors.
Work Environment
This position is onsite at Pico Rivera and may require 10-20% travel to customer and vendor sites. All travel expenses will be covered. You will work in a small manufacturing company with 25 employees, overseeing up to 5 service technicians.
Job Type & Location
This is a Permanent position based out of Pico Rivera, California.
Pay and Benefits
The pay range for this position is $100000.00 - $100000.00/yr.
Great benefits and commission with salary.
Workplace Type
This is a fully onsite position in Pico Rivera,CA.
Application Deadline
This position is anticipated to close on Apr 17, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.