Job Information

2-10 Home Buyers Warranty Renewal Sales Rep - Inbound in Phoenix, Arizona

Renewal Sales Representative - Inbound

Targeted compensation: $17/hr. plus uncapped commission(meeting 100% of targeted goal all in $71,000 annually)Compensation commensurate with experience and skill set Who is 2-10 HBW?

2-10 Home Buyers Warranty (2-10 HBW) is a leader in both the structural and home warranty industry. Our mission is to improve the quality of housing and the experience of home ownership.

Founded in 1980 and based in Denver, we support builders, real estate agents, and homeowners with our comprehensive suite of home-protection products, including structural, systems and appliance warranties. We are an industry leader protecting one out of every six new homes in the U.S.

2-10 HBW continues to expand its footprint, and we want you to help us take our next and biggest step forward.

Why Us?

2-10 HBW is proud to have built a culture that’s supportive, ambitious, and trustworthy. Our culture invests in your development allowing you to reach your maximum potential. We offer flexible work schedules to encourage a healthy work–life balance. Success is celebrated and rewarded with incentives and recognition throughout the year. We invite you to contribute your talents and pursue your career with us.

What’s the role and why you?

The 2-10 HBW Homeowner Sales Division is looking for a business-to-consumer inbound sales professional (Homeowner Sales Representative). We want you because you’re confident, self-motivated, and driven to meet and exceed goals and quotas.

As a Homeowner Sales Representative, you’ll sell industry-leading home warranty products and services to homeowners. You’ll use consultative sales techniques and effective communication skills to deliver a world-class customer experience.

Core Job Responsibilities:

  • Sell Home Warranty Products and Services via inbound phone calls, email, and chat

  • Achieve established monthly goals including units, close rate, and upsell metrics

  • Deliver a world-class customer centric experience

  • Assist in other areas of the customer journey including recovery of credit card payments as well as retention

  • Be an expert in all products and service agreements

  • Follow a formal internal sales process

  • Deliver a world-class customer experience

  • Uphold the 2-10 HBW’s highest quality standards, guidelines, policies, and procedures

  • Follow all applicable FTC, FCC, and state regulatory calling and tele sales/telemarketing guidelines

    What skills and experience should you bring to this role?

  • 1-2 years previous sales experience - Inside Sales Call Center preferred

  • College degree and/or combined education and relevant experience

  • Knowledge in CRM programs, such as Salesforce

  • Demonstrated experience with Microsoft Suite, computer skills, and web navigation

  • Excellent oral and written communication skills

  • Problem solving and critical thinking

  • Coachable and willing to receive and apply feedback

  • Ability to multitask

    Here is what you can expect when you join our team:

A team first environment focused on our core Values of: “Do the Right Thing, Grow Profitably, Pursue Excellence and Value People”

Do The Right Thing

  • 2-10 HBW works to always do the right thing, even when it’s not easy. This includes honesty, transparency, and giving back to the community.

Pursue Excellence

  • We’re an industry leader because we don’t take shortcuts. If you demand excellence in everything you do, 2-10 HBW’s the right place for you.

Grow Profitably

  • When we grow profitably, we can reinvest in our people, products, prospects, and clients, which improves our ability to pursue our mission.

Value People

  • We respect our coworkers, clients, prospects, and partners because it’s the only way to achieve our mission. Without people, there’s no point.

In addition to our Core Values, 2-10 HBW supports your individual success with perks and benefits.

  • A comprehensive benefits package designed to safeguard your health, your financial well-being and your future which includes medical, dental, vision and life insurance, a health savings and flexible spending accounts, disability insurance, an employee assistance program, 401k match plan and generous paid time off plans

  • Best in class New Hire training along with ongoing coaching and development focused on your success.

  • On-site fitness center

    Don’t delay. Apply today!

2-10 HBW is an Equal Opportunity Employer