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American Express Manager - Compliance; Global Financial Crimes, Audit, FIDD, DFS504 in Phoenix, Arizona

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML functions. GFCC is part of the broader Global Risk & Compliance organization.

The Program Governance within Global Financial Crimes Compliance team oversees project management, inter-company agreements (ICA), issue management, the new product approval process, audit and review management, and financial institution due diligence (FIDD) for GFCC.

This is an exciting opportunity to join the American Express GFCC Program Governance team in a role that will help the successful applicant build knowledge of virtually all GFCC processes, create relationships with stakeholders across GFCC, Compliance, and all lines of defense, and lead impactful decisions and projects.

Role Overview

This role will focus on several processes under the umbrella of GFCC Program Governance: DFS504 Management, Financial Institution Due Diligence, Audit Management, and Management and Tracking of Corrective Actions.

DFS504

Rule 504 of the New York Department of Financial Services (“DFS”) requires its regulated institutions to file an annual Compliance Finding certifying that the institution has an effective Transaction Monitoring and Filtering Program, and thus compliant with Rule 504. As part of the Compliance Finding, extensive documentation must be collected from many stakeholders, and material improvement disclosures must be identified and aligned with leadership.

Financial Institution Due Diligence

Financial Institution Due Diligence requires communication and coordination with third-party financial institutions with which American Express has relationships or is establishing a relationship. The FIDD function within GFCC involves consultation with GFCC experts to respond to detailed questionnaires about AMEX financial crimes exposures and functions.

Audit and Action Plan Management

Global Financial Crimes Compliance (GFCC) is reviewed by various oversight teams including the Internal Audit Group (IAG), Independent Compliance Testing (ICT), and Global Risk Oversight. These reviews, associated requests, and resulting responses are managed and/or tracked centrally by the GFCC Audit Management function. Additionally, findings from these reviews must be tracked and managed to completion in cooperation with action plan owners.

Responsibilities:

  • Coordinate and manage communication between non-GFCC AMEX teams, GFCC experts, and GFCC Leadership on complex and technical questions related to DFS504, FIDD, and Audit Management

  • Manage multiple project and request deadlines across a variety of functions.

  • Maintain documentation supporting outcomes from all functions, including Wolfsberg Questionnaires, PATRIOT Act certification, support for Audit requests, Action Plans and supporting documentation, and all documentation required to support the DFS504 Findings.

  • Become an expert in GFCC processes, including Sanctions Screening, Transaction Monitoring, Investigations, Risk Management, etc. to provide direction and context to all stakeholders.

  • Develop, manage, and communicate high-quality reporting to various stakeholders regarding request volume, issue management, project statuses, etc.

  • Manage and create high-quality presentation materials to facilitate leadership conversations.

  • Develop and document new and existing processes

Minimum Qualifications:

  • Five years professional experience.

  • Two years in any of the following areas: DFS504, Financial Institution Due Diligence, Transaction Monitoring, Suspicious Activity Reporting, Sanctions/Politically Exposed Persons (PEP) Screening, Regulatory Exam Management, Audit Management, or other Compliance functions.

  • Strong written and verbal communication skills and ability to interact with all levels of management.

  • Strong skills with Microsoft Office products including Excel and PowerPoint.

  • Ability to effectively manage multiple and often conflicting priorities under tight timelines.

  • Able to excel and motivate others in high-pressure situations; manage multiple tasks simultaneously; and maintain poise and focus in stressful situations.

  • Bachelor’s degree required.

Preferred (But Not Required) Qualifications:

  • People leadership of one to two professional roles.

  • Small-to-medium scale project management, especially managing multiple projects simultaneously.

  • Advanced degree in a related field a plus.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  • Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy

Schedule Full-time

Req ID: 25003587

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