Job Information
TEKsystems Entry Level Customer Service Representative in Phoenix, Arizona
Employment Type: 3 month contract to hire
Pay: $19.37/hr
Location: 1150 West Washington Street, Tempe, Arizona, 85281
Training: 3-4 weeks onsite training M-F 7am – 5pm
Schedule after training: 7am – 5pm M-F with one Saturday per month (Hybrid – 1 week onsite 1 week
remote alternating)
Job Description:
· Candidate will be assisting the client's national contact center within the mortgage line of business.
· Candidates will be the front-line contact with potential customers of the client's home mortgage.
· This role will consist of outbound calling of potential mortgage customers to inquire about their current mortgage needs. Customers have expressed interest in a mortgage from the client - Following up with them to go over if it would be a good fir or not
· This is a short conversation (5-6 min).
· Much of the conversation is scripted to determine if they are interested in considering working with the client. At that point, the call center agent will pass this customer to a home mortgage consultant.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.