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PwC Provider Operations, Revenue Cycle Management - Senior Manager in Philadelphia, Pennsylvania

Specialty/Competency: Operations

Industry/Sector: Health Services

Time Type: Full time

Travel Requirements: Up to 60%

A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.

  • Deal effectively with ambiguous and unstructured problems and situations.

  • Initiate open and candid coaching conversations at all levels.

  • Move easily between big picture thinking and managing relevant detail.

  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.

  • Contribute technical knowledge in area of specialism.

  • Contribute to an environment where people and technology thrive together to accomplish more than they could apart.

  • Navigate the complexities of cross-border and/or diverse teams and engagements.

  • Initiate and lead open conversations with teams, clients and stakeholders to build trust.

  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Additional Educational Requirements :

In lieu of a Bachelor Degree, 12 years of professional experience involving technology-focused process improvements, transformations, and/or system implementations.

Minimum Years of Experience :

7 year(s)

Preferred Qualifications :

Preferred Fields of Study :

Health Administration, Business Administration/Management, Accounting & Finance, Medicine/Health

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success managing client engagements and producing solutions that involve, the following areas:

  • Providing revenue cycle operations subject matter specialization in client engagements related to improving the efficiency and identifying strategic opportunities for growth of healthcare provider and physician practice organizations;

  • Understanding of key operational and financial drivers of success within how revenue cycle operations affect the financial position of a healthcare provider organization;

  • Managing client engagements in either the hospital or physician practice environments to identify and produce operational or technical solutions;

  • Understanding the latest industry trends and regulatory changes, and their impact to organizations

  • Providing assessment of healthcare revenue cycle operating models, including strategy, capabilities, operational performance, and governance models;

  • Understanding reporting technologies and automation opportunities within revenue cycle areas;

  • Benchmarking to compare healthcare revenue cycle performance and costs to leading practice, including operational results, productivity, and quality metrics; and,

  • Demonstrating proven extensive abilities and success with utilizing tools and techniques to contribute to the delivery of revenue cycle strategies for healthcare clients.

Demonstrates intimate abilities with success managing identification and addressing of client needs including:

  • Building, maintaining, and utilizing networks of client relationships and community involvement;

  • Communicating value propositions, utilizing PC applications such as Microsoft Office and Google to write and deliver proposals to prospective clients; and,

  • Managing resource requirements, project workflows, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials.

Demonstrates intimate abilities and/or a proven record of success as a team leader by:

  • Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;

  • Answering questions and providing direction to less experienced staff;

  • Coaching staff including providing timely meaningful written and verbal feedback; and,

  • Developing, writing, presenting and facilitating discussions on strategy to all levels of industry audiences, clients and internal staff and management.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-advisoryseniormanager

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