AMVETS Jobs

Reference #: 1008199 SHIFT:Day (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview The AVP Revenue Cycle & Business Operations for Children's Hospital of Philadelphia Practice Association (CHOPPA), is a critical leadership position within the Physician Organization. This role is responsible for the strategic, operational, and financial direction and oversight of the revenue cycle in CHOPPA. She/he provides leadership for process and technology improvements, financial stewardship and key revenue cycle initiatives. This role is also responsible for implementing a new operational model to transform and streamline business processes. The role will partner with clinical and administrative leaders across the practices to optimize operational performance and results. Reporting directly to the CFO, CHOPPA, she/he effectively partners with the Vice Chairs of Administration, Department Chairs, and system senior leaders to ensure operational alignment among the departments, and with the broader organization.

What you will do Integrates and facilitates best practices to achieve efficiencies throughout the revenue cycle. Provides strategic leadership within the revenue cycle function to improve performance, reduce and prevent denials, promptly resolve problems, address challenges and benefit from opportunities. Ensures continued process improvement strategies and efficiencies through development of principles, tools, and techniques throughout the revenue cycle, and in implementing a new operational model. Analyzes and reviews the accuracy and appropriateness of contractual adjustments, payments and denials to ensure contract adherence to payor contracts. Ensures quality control of all aspects of the revenue cycle. Ensures internal and external customer satisfaction in all areas of responsibility. Represents CHOPPA in managed care contract negotiations, driving payor arrangements that align with CHOPPA and enterprise strategy and goals. Continuously scans market for payor changes, informs CHOPPA leaders of anticipated impact, and recommends mitigants. Monitors and addresses drivers that impede timeliness of charge entry and capture. Promotes compliance and awareness with the Health Insurance Portability and Accountability Act (HIPAA) including privacy, security and transaction code sets. Works collaboratively with hospital billing office ensuring alignment. Oversees and works collaboratively with the information services department and the hospital revenue cycle office to enhance the technology capabilities throughout patient financial services (PFS). Oversees PFS IS requests. Oversees information systems activities required for efficient operations of the office. Supports the development of a diverse, successful administrative team that is credible, proactive, and trusted across the entire enterprise. Implements and enforces policies and procedures to improve organizational effectiveness. Develops the ext generation of leaders through an emphasis on coaching, delegated decision-making, and a culture of respect. Grows team capabilities through stretch assignments. Monitors and addresses any issues identified in engagement or well-being assessment. Creates the culture that views innovation and change as a desirable and necessary norm, and engages people as co-creators of change.

Education Qualifications Bachelor's Degree Accounting, finance, or related field. Required Master's Degree Preferred

Experience Qualifications At least ten (10) years in patient financial services, including comprehensive responsibility for both financial back-end functions. Required At least ten (10) years of leadership experience in a medical center environment. Required At least ten (10) years of demonstrated experience leading large-scale change and the change management and communications associated with this. Required

Skills and Abilities Excellent leadership, organizational, interpersonal and communication skills (Required proficiency) Must be able to operate effectively from the Executive Level to the front line and to translate strategic objectives into effective implementation (Required proficiency) Demonstrated experience with project management, change management, communications required (Required proficiency) Model a flexible attitude and approach to achieving outcomes; able to adapt and shift gears against pace and context shifts, as well as navigate ambiguous, sometimes competing agendas (Required proficiency) Excellent relationship builder with highly collaborative and inclusive approach (Required proficiency) Manage multiple projects using staff and matrixed resources (Required proficiency) Excellent analytic, problem-solving, and decision-making skills (Required proficiency) Proficiency in Microsoft Office, EPIC, and third-party and Federal regulatory guidelines (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.