Job Information
Aston Carter Office Administrator in Pflugerville, Texas
Description:
Job Description & Responsibilities • This role assists to build and maintain a positive and consistent customer experience with the Trajan organization • As the primary and daily face of the business, this role is to service, support and communicate with direct customers, distributors, and key partner organizations, as well as with key personnel in the Trajan global supply chain system • Core value provided by this role is to pro-actively support alignment and maintain a close relationship with customers and partner organizations with attention to mutual business’s needs • Entry of customer orders, edits, credits/returns, etc • Receive and process requests for price quotations, purchase orders, order changes, adjustments, and cancellations from direct customers, distributors, and key partners • Works closely with inventory and production personnel regarding delivery timing for customer orders • Proactively communicates with factory to facilitate customer expectations of order status • Gathers and prepares pertinent information for price quotations on custom/nonstandard items (NBO) • Ensures all required detail is provided to facilitate effective quotation • Work with other staff members (internal and external) to support customer activities and project-based activities as assigned • Provide product and technical support for Trajan products to customers • Manage returns from assigned customers • Maintain accounts of service providers to ensure all office support is met • Ensure that all office amenities are always available including but not limited to office supplies, catering, toiletries, etc • Work with service providers to maintain the most optimal contract that suits the business needs at the most efficient cost • Administration of service contracts to ensure agreements are current to maintain services without interruption • Procurement activities for office items, limited inventory items and consumable items for production • Administration activities in support of facility amenities and guest needs (transport, etc.) • Arranging catering for office staff and/or guest Primary job functions of this role include procurement, office administration, and customer/vendor/client service.
Skills:
ERP, ms office suite, MS Excel, Problem Solving, Customer Service, Administrative, Associates, Purchasing, Procurement, Inventory, Data entry, Purchase order
Top Skills Details:
ERP,ms office suite,MS Excel,Problem Solving,Customer Service,Administrative,Associates
Additional Skills & Qualifications:
- experience in technical work environment - experience working for a med device and/or manufacturing company in a similar industry
Experience Level:
Intermediate Level
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.