Job Information
Siemens Customer Service Support Operator in Perth, Australia
Job Family: Customer Services
Req ID: 415243
At Innomotics, a Siemens business, we are a world-leading product and service provider of motor and drive systems for various industrial applications and sectors. Our success is underpinned by the sustainable value we bring to our customers, and we do this through our products, services, solutions, and our people. Innomotics offers an environment where high performance is rewarded and avenues for growth encouraged and nurtured.
We currently have an exciting opportunity Customer Service Coordinator to join our Customer Care Team.
As a Coordinator, you will be responsible for all aspects of the customer experience and interface within our national team. Including customer contact, schedule and dispatch, parts ordering, all follow up and through to invoicing, this role is full of variety. You will be able to provide a high level of service, demonstrate attention to detail and maintain and manage customer requests through to completion. Based in WA this role will also support our local team on some administrative activities.
Working closely with the Field Service team it is a fast paced dynamic to manage timely scheduling and following through to ensure completion and customer satisfaction with the resolution of their enquiry, the Coordinator is a key member of the team.
Our people are motivated, enthusiastic, and flexible. They’re passionate about making a difference and look for opportunities to get involved. If this sounds like you, then we’d love to hear from you.
Our success is underpinned by the sustainable value we bring to our customers, and we do this through our products, services, solutions, and our people. Innomotics offers an environment where high performance is rewarded and avenues for growth encouraged and nurtured. We are committed to diversity and inclusion and Innomotics Pty. Ltd. is a proud equal opportunity employer that continually invests in creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence, creating a workplace where our employees belong and prosper.