Job Information

Xerox Inside Sales Representative in Palo Alto, California

Inside Sales Representative

General information

City: Palo Alto

State/Province: California

Country: United States

Department: Sales

Date: Friday, January 14, 2022

Working time: Full-time

Ref#: 20015197

Job Level: Individual Contributor

Job Type: Experienced

Job Field: Sales

Seniority Level: Associate

Description & Requirements

PARC, a Xerox company, is in the Business of Breakthroughs®. Practicing open innovation, we provide custom R&D services, technology, expertise, best practices, and intellectual property to Fortune 500 and Global 1000 companies, startups, and government agencies and partners. We create new business options, accelerate time to market, augment internal capabilities, and reduce risk for our clients. Since its inception, PARC has pioneered many technology platforms – from the Ethernet and laser printing to the GUI and ubiquitous computing – and has enabled the creation of many industries. Incorporated as an independent, wholly owned subsidiary of Xerox in 2002, PARC today continues the research that enables breakthroughs for our clients' businesses.

PARC is incubating a new software venture in the Industrial Internet of Things (IIoT) space, based on industry-leading technology developed at PARC. Building of a world-class group of scientists and engineers with decades of experience in prognostics and system health monitoring, the new venture has ambitions to redefine how industrial equipment is managed.

We are looking for an experienced Inside Sales Representative to join the new venture developing predictive maintenance applications for commercial clients of PARC. The ISR will be a pre-sales and post sales specialist responsible for a range of sales and business activities. A key member of the sales team, you will build close relationships with our field sales team and with our Ecosystem partners.

Another responsibility of the ISR is supporting proposal creation and managing sales funnel.

Specific responsibilities include:

  • Responsible for product knowledge to answer customer questions

  • Greet customers and create rapport

  • Responsible closing deals and processing payments

  • Responsible for customer follow-up

  • Developing leads and referrals through digital marketing

  • Create personal marketing plan

  • Achieve monthly sales quotas in terms of leads generated and closed

  • Use excellent oral communication and best practices in customer service when interacting with customers

  • Collaborate with PARC field sales and marketing team to support the customer.


  • Bachelor's degree.

  • At least 3 years of commercial inside sales experience of SaaS/IIoT/PdM solutions pre-sales.

  • Demonstrated ability and willingness to learn new technologies

  • Track record of successful sales and revenue growth.

Desired personal skills include:

  • Strong practical problem-solving and independent decision-making skills

  • Effective team player

  • Excellent organizational skills with attention to detail and the ability to manage several leads simultaneously

  • Strong communication skills (oral and written).

  • Intellectual curiosity

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore ourcommitment to diversity and inclusion! ( People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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