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This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13229057

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rJohnson County Community College

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rPosition, Department: Campus Police Dispatcher, Operations

Type of Position: Full-time Hourly, Non-Exempt

Work Schedule, Hours per week: Varies depending on department needs, 40 hours per week

Pay Range: \$15.95 - \$20.31 and determined based on relevant years of work experience.

Benefits Category: Full-time Benefits

Position Summary: Dispatch campus Police and operate as the primary Johnson County Community College (JCCC) campus public safety answering point while also providing customer service to the campus.

Required Qualifications:

• High school diploma or GED required.
• Completes routine tasks under moderate supervision.
• Typically requires at least 1 year of related experience.
• Must become NCIC, NIMS (National Incident Management System), and ICS certified.

To be considered for this position we will require an application, resume, and cover letter.

*Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Position Details: Job duties include but are not limited to:

• Answer and process calls to determine the appropriate level of service needed in emergency situations and allocate appropriate personnel and resources to incidents with the public\'s safety and officers in view.
• Initiate calls for the JCCC campus fire and emergency medical response.
• Provide clear and concise verbal directions quickly and accurately to Officers and the public. Disseminate information, such as the nature of the issue, location, and priority, to relevant Police personnel.
• Present, describe, and summarize information in various formats, both written and oral, using clear, concise, and appropriate language.
• Communicate effectively with difficult callers who may be emotionally upset, abusive, non-English speaking, intoxicated, mentally unstable, suicidal, or speech impaired.
• Use all emergency notification systems and effectively communicate using police radio systems, including telephone system and related equipment, radio broadcast equipment, and/or computer-aided dispatch system properly when receiving and dispatching calls for service.
• Use the card access/door locking system (PCSC) and CCTV equipment for emergency and Officer support.
• Serve as customer service liaison for Police and handle customer inquiries and complaints.
• Assist non-emergency calls and customers requesting information while maintaining a courteous, timely, and helpful manner. Serve as a resource to students, employees, and others regarding crime prevention, reporting, victim assistance, handling lost and found, and any other needed assistance.
• Complete required training and certification annually.
• Collaborate with the Clery Act Officer, Title IX Team, Clery Act Team, and Emergency Preparedness Manager on various campus compliance issues.
• Maintain detailed documentation that contains relevant information regarding all phone calls, radio traffic, and units dispatched.

*Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity.

About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and s rengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That\'s five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals and is an affirmative action employer. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973