NBC Universal Toll Plaza Attendant in Orlando, Florida
JOB SUMMARY: Provides exemplary guest service to guests arriving at the Toll Plaza while processing transactions. Utilizes suggestive and persuasive upselling techniques while offering additional parking options.
Processes parking pass transactions using established computer system, or manual transactions.
Practices proper cash handling procedures to ensure accuracy of cash sales.
Provides assistance to guests in a cheerful and helpful manner in each interaction and provides appropriate parking and park information to guests by utilizing the Sales through Service process.
Uses persuasive selling techniques to up-sell guest transactions; including Preferred Parking and/or Valet parking.
Maintains a minimum average of upgraded parking sales while maintaining efficiency, as set by management.
Ability to stand for long periods of time.
Cleans and maintains show quality standards in toll plazas and surrounding areas reporting any concerns with supporting details.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and Team Member involvement activities.
Performs other duties as assigned.
- Prior sales experience preferred.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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