Job Information

National General Insurance Company MD Claims Representative Trainee, I, II, Sr. in Ontario, California

Job Summary:

The Claims Inside Auto Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

Key Responsibilities:

  • Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)

  • Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

  • Partners to determine subrogation or fraud potential and how to handle

  • Applies a basic understanding of systems and technology used within the company

  • Identifies customer needs and works to meet those needs using appropriate customer service skills

  • Begins recognizing and identifying body parts of a vehicle and other potential property damage

Supervisory Responsibilities:

This job does not have supervisory duties

Preferred Qualifications:

Education and Experience

  • Bachelor’s degree preferred or equivalent experience

  • 0-2 years of related experience

Certificates, Licenses, Registrations

  • Ability to obtain and maintain adjuster licenses as required

Functional Skills

  • Customer service orientation

  • Effective verbal and written communication skills

  • Time management skills from a global case management and pending perspective (vs. transactional)

  • Problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources

  • Proficient in Word and Outlook

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

National General is a fast paced, dynamic, and entrepreneurial organization. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team! To learn more click here ( .