Job Information
Re Active Rehab Front Desk Clerk in Omak, Washington
POSITION SUMMARY Front Desk secretary for Re+Active Rehab in Omak, Washington. This position performs all office procedures, assists with outpatient scheduling and Staff as needed and other tasks as assigned. The Receptionist has no supervising responsibility. ESSENTIAL RESPONSIBILITIES • Answer phone calls, make and/or reschedule patient appointments. • Must be Customer service-focused. • Manage and coordinate insurance authorizations for Rehabilitation Services. • Maintain office calendar to coordinate workflow. • Maintain confidentiality in all aspects of patient, staff and agency information. • Interact with patients, visitors, therapists, and all staff. • Perform general clerical duties to include, but not limited to, copying, faxing, and preparing spreadsheets. • Represent the facility and participate in meetings as required. • Ensure administrative functions are carried out promptly for an efficient operation. • Assure that an adequate supply of administrative supplies and equipment are on hand to meet the day-to-day operational needs of the clinic. • Perform other duties as assigned. The above is not intended to be an all-inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position. QUALIFICATIONS EDUCATION: Minimum: High School Diploma EXPERIENCE: Minimum 1 year of office experience. Microsoft Suite experience. Knowledge of principles and practices of basic office management and organization. Ability to work well alone and as part of a team. REQUIREMENTS: Computer literate, ability to type 50 wpm, file accurately, operate multi-line phones, 10-key and have excellent communication skills. Must be able to work independently with minimal supervision. Have the ability to be tactful and polite with personnel, staff, patients, and the general public. Must be able to maintain confidentiality of facility and employee information.