Job Information
Institutional Shareholder Serv Custodian Operations Jr. Analyst in Norman, Oklahoma
This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3063853 Institutional Shareholder Services\ \ Location: Norman, OK, US\ Type: Full time\ Req ID: JR_6578\ \ \
Lets be #BrilliantTogether
Description:
The Custodian Operations team is responsible for ensuring all proxies that our clients are entitled to vote are received, and that our account environment is functioning properly. Custodian Operations builds and maintains relationships with our clients custodian banks to best support our clients changing needs. Custodian Operations processes all account set ups, account confirmations, missing ballot requests, receipt and resolution of unknown ballots, and custodian aggregation requests on behalf of our voting clients.
- Monitor the processes by which information and data are added to or exported from production systems through electronic data feeds and other media.
{=html} <!-- --> - Maintain data to ensure quality of mission critical information using both proprietary applications and commonly used business software applications. - Monitor key performance indicators to ensure the integrity of assigned data management areas. - Work with account managers and client on boarding to ensure that required client data is received in a timely and high quality manner. - Ensure comprehensive audit trails are in place for data that is received from or sent to production systems. - Monitor quality control metrics to identify potential data issues and taking ownership of resolution for all issues that are identified. - Support development of training documentation and systems to support growing team
In addition to the above operations responsibilities, the following activities are representative of the different functions for the team:
Operations Analyst Custodian Operations
- Procure and process custodian account information to meet desired turn-around goals
- Develop and refine relationship with Custodian banks
- Single POC for all assigned custodian specific inquiries
- Responsible for operations specific Key Performance Indicators
- Timely resolution of workflow related processes and internal questions
- Perform Quality Assurance activities to ensure proper execution of assigned tasks
- Coordinate with account managers to resolve issue identified during Master Account List review cycles
- Additional duties as assigned by manager
Requirements
- Bachelor\'s degree
- Excellent oral and written communications
- Excellent organizational and administrative skills
- Team player and an excellent relationship builder
- Demonstrated analytical skills with strong attention to detail
- Innovative, motivated, client-oriented and commercially-aware thinker
- Absolute personal and business integrity
#LI-SY1 #JRANALYST
What you can expect from us
Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.
We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.
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PI239539260
\ \ Institutional Shareholder Services is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.