Job Information
City of Norfolk, Virginia Licensed Eligible Crisis Counselor, Evening Shift, Sun - Thurs (Emergency Services Counselor I) in Norfolk, Virginia
Licensed Eligible Crisis Counselor, Evening Shift, Sun - Thurs (Emergency Services Counselor I)
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Licensed Eligible Crisis Counselor, Evening Shift, Sun - Thurs (Emergency Services Counselor I)
Salary
$54,601.00 - $89,031.00 Annually
Location
7464 Tidewater Drive, VA
Job Type
Permanent Full-time
Job Number
12443
Department
Community Services Board
Division
Crisis & Recovery Services
Opening Date
09/20/2024
Closing Date
9/30/2024 11:59 PM Eastern
Description
Benefits
Questions
Description
Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
The Norfolk Community Services Board (NCSB) is the primary provider of public mental health, substance abuse, and intellectual disability services for the City of Norfolk. A continuum of services spans from outreach and prevention through intensive psychiatric care, provided by highly clinically oriented service professionals with expertise in these service areas.
Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the persons we serve.
The NCSB is seeking a Licensed Eligible Crisis Counselor (Emergency Services Counselor I) who will assess individuals experiencing a crisis to provide or link them and their significant others with mental health services in the least restrictive environment, diverting them from state hospital care to community-based care. Responds by phone and/or in-person to requests for assistance with behavioral health (mental health and/or addiction) crisis concerns, including co-occurring health, developmental, and/or social vulnerabilities, or crisis states. Works in teams and serves children and adults.
Department Hiring Salary Range: $54,601 - $62,791
Essential Functions
Essential functions include but are not limited to:
Evaluates crisis telephone calls and determines the type of response needed including crisis intervention, phone counseling, information, follow-up, pre-admission screening, and/or referral.
Provides phone counseling in the office and face-to-face crisis counseling in the office and in the community (e.g. hospital emergency rooms, agency offices, residences).
Completes pre-admission screening evaluations and facilitates obtaining Temporary Detention Orders in accordance with mental health services policies.
Provides expert testimony to the Norfolk Courts for assigned commitment cases regarding the client's history, behavior and least restrictive treatment alternative.
Initiates, completes, and maintains program records and documentation in accordance with policies and procedures.
Provides consultation and clinical supervision to clinical staff as assigned both informally through role modeling and formally through structured supervision.
Identifies staff training needs and recommends strategies to meet those needs.
Assists in the development and implementation of special projects, policy development or revision.
Performs other NCSB related work as assigned.
Education/Experience
Master's or Doctoral Degree with an associated professional license or educational attainment that would be required to achieve the following in the future:
Licensed Professional Counselor (LPC)
Licensed Clinical Social Worker (LCSW)
Licensed Marriage and Family Therapist (LMFT)
Licensed Clinical Psychologist (LCP)
Psychiatric Nurse Practitioner or Psychiatric Clinical Nurse Specialist, MD/DO, or a Bachelor of Science in Nursing - Registered Nurse (BSN) with five years' experience.
Two years supervised experience in directly providing mental health services.
Additional Information & Requirements
Valid Driver's License may be required depending on assignment.
Licensed Substance Abuse Treatment Practitioner (LSATP) preferred
Certified Preadmission Screening Clinicians preferred
Certified or certifiable in Basic Life Support and First Aid training
Working Hours: Sunday — Thursday (40hrs per week) Evening Shift 4:00 PM - 12:30 AM
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.
Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
I understand and will answer the following supplemental questions completely and thoroughly.
02
Are you a current or previous City of Norfolk employee?
Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee
03
Are you available to work the hours indicated?
Yes
No
04
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."
05
Please select the highest level of education you have completed.
High School Diploma/GED
Associate's Degree
Bachelor's Degree
Master's Degree or higher
06
Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)
Yes
No
07
Do you currently possess a LPC, LCSW, LCP, or license eligible in the Commonwealth of Virginia?
Yes
No
08
How many years of experience do you possess working with clients who have a mental health/substance abuse or co-occurring diagnosis?
No experience
Less than 2 years of experience
2-3 years of experience
4-5 years of experience
5 or more years of experience
09
Do you have a valid driver's license?
Yes
No
10
Please provide the name, email address, and phone number of your current or most recent supervisor
11
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
12
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
I am not a Veteran
I am a Veteran
I am a Disabled Veteran
Required Question
Agency
City of Norfolk
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