Job Information
James R. Glidewell Dental Ceramics 21315 Supervisor - Dental Production in Newport Beach, California
Essential Functions:
- Follows designated managers direction and ensures action items are carried out amongst direct reports.
- Oversees the production flow and quality in assigned sub-department.
- Monitors key performance indicators in order to make calculated decisions and improvements as necessary within sub-department.
- Responsible for developing and establishing goals for assigned sub-department and staff.
- Utilizes extensive technical knowledge to make decisions and accomplish department goals.
- Mentors technician and quality control staff in order to meet performance expectations.
- Ensures quality expectations and standard operating procedures are followed by working closely with quality control staff and technicians.
- Ensures high productivity by problem solving and delegating turnaround time schedule.
- Communicates with internal and external stakeholders in a prompt and professional manner.
- Follows up on specific requests made by the doctors and ensures prescriptions and preferences are followed.
- Hires, oversees, develops, reviews, and sets goals for department and staff.
- Conducts performance evaluations, recognizes, and acknowledges positive and productive behavior, and provides constructive/corrective feedback for performance issues.
- Assists, trains, guides, and supports team members in areas of problem solving, decision making, process improvement, and professional growth in accordance with company policies.
- Ensures the team understands the performance standards of their department and has a clear understanding of their own individual performance.
- Enforces adherence to company policies and procedures.
- Handles employee relations matters including but not limited to performance management and enforcement of corrective or disciplinary actions. Partners and coordinates with Human Resources in a timely manner on all employee relations matters.
- Performs other related duties and projects as business needs require at direction of management
Pay Range:$26.68 p/hr.