Job Information
Primary Goal IT Technician Apprenticeship in Newcastle under Lyme, United Kingdom
You don’t need to go to university to kickstart your career!
Do you want to be learning whilst you are earning and keeping up to date with the latest technology?
By choosing Primary Goal as your training provider not only will you be learning whilst you're earning you will also be keeping up to date with the latest technology. At the same time, CompTIA learning content is at the heart of our delivery, we will provide you with the knowledge for your Level 3 Information Communications Technician apprenticeship. By using CompTIA practice, learn, and labs provided to you as part of your apprenticeship, you'll be able to prepare yourselves for the following exams:
CompTIA A + (Exam 1 and 2)
CompTIA Cloud Essentials
Excellent opportunity to work for A multi-academy trust consisting of three secondary academies; students aged 11 – 16 years. Currently have 250 employees and 2000 students. We are looking for an apprentice to support the rollout of iPads to students. The role will advance the use of mobile learning technologies in the academy. You will assist with the care infrastructure maintenance, e.g. Windows server, mobile device management, Wi-Fi structure
Main Duties and Responsibilities
Working in technical support is a varied role. A person in this role would be expected:
To help lead a successful rollout of iPads, developing and documenting a suitable framework for use across the MAT
Promote innovative uses of iPads in a teaching and learning environment
To support all staff and students in the use of ICT
To assist the Senior ICT technician
To help maintain ICT equipment
To respond to ‘call outs’ from staff
To carry out routine maintenance and repair of ICT equipment including replacement of consumables and cleaning
To assist with the training of staff and students in the use of iOS, selected apps and any other associated ICT
To help maintain internet facilities and other learning technology for curriculum use
To produce and present support materials for staff and students
Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of, support and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the school
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
The training you'll be provided with:
Comprehensive introductory modules to technical concepts
Level 3 Information Communications Technician apprenticeship standard
Training for all pathways of your IT career (support technician, network technician, digital communications technician)
Specialising in a portfolio of evidence for the Support Technician pathway
e-learning training materials
Bi-weekly virtual classroom training on all options of the apprenticeships;
Access to virtual labs to develop technical competency
Monthly work-based coaches visits and competency checks
9 am – 5 pm Support desk for technical support
Personal Learning and Thinking Skills and Key Skills development
Option for vendor and technical certificates- e.g. CompTIA
You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions and support. Our apprentices love being able to help each other!
As one of our apprentices, you will also have access to our online portal that will provide you with information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real-time advice and support.
We are looking for someone who:
Has a true passion for technology
Feels confident using hardware, software and other technical devices
Has good communication and interpersonal skills
Has a passion for learning with enthusiasm and motivation to achieve success
Loves helping others and enjoys working with people of all ages
Is committed to completing the full apprenticeship program
Can work well in a team and independently using their initiative
Has a true passion for new and emerging technology. Is enthusiastic about digital developments and has an active interest in IT keeps up to date with current technology and trends
Working Week:
37 hours per week – Monday to Friday.
Typical working pattern: 8.00 am – 4.00 pm (Mon – Thurs), 8.00 am – 3.30 pm (Fri) taking a lunch break of 30 minutes.
Salary:
National Minimum wage for your age – Under 18 £5.28 / 18-20 £7.49 / 21-22 £10.18 / 23 and over £10.42
Desired Qualifications:
We require someone who is educated to GCSE standard English and Maths grade 4 (or above), or Functional Skills Level 2 in English and Maths.
Expected Duration:
15 months and 4 Months End Point Assessment
Other Important Information: Successful candidates will be subject to an Enhanced DBS check (previously known as CRB). Evidence of previous qualifications is required, evidence of right to work in the UK and two references.
Where a Primary Goal apprenticeship can take you:
This is a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech).
We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme.
Disability Confident: Primary Goal is committed to being a Disability Confident Training Provider, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment Team.
PLEASE NOTE that we will require a copy of your personal CV.
When completing your CV, please consider the job description and the role you are applying for.
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