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Licking County Library Circulation Clerks in Newark, Ohio

Positions Available 3 Circulation Clerks (Full-Time) Downtown Newark Under the general supervision of the Circulation Supervisor, the Circulation Clerk works at the Circulation desks at the Downtown Newark location to assist customers in borrowing and using Library materials, services, and equipment; shelving, and maintains computer database records. These positions are Full-Time positions; 37.5 hours per week; Non-Exempt. OPERS Retirement. The successful candidate will work a varying schedule including days, evenings until 7:15 p.m., every other Friday and every other Saturday, at the Downtown Newark location. A job offer will be conditional upon a successful background check and meeting any other preconditions of employment. One-year related work experience, or an equivalent combination of education, experience and training. Must successfully pass a background check. Minimum Knowledge, Skills, Abilities, and Other Characteristics:

  • Show enthusiasm and commitment to excellent customer service, genuine public service orientation and ability to work with all age groups and diverse populations of customers.
  • Embrace innovation and experimentation with emerging technologies and related tools.
  • Maintain an awareness of developments in the field of public library service.
  • Excellent verbal, written, and telephone skills.
  • Keyboarding, filing, basic math, and alphabetizing skills.
  • Ability to establish and maintain effective relationships with customers, staff, and the general public.
  • Ability to follow verbal and written instructions.
  • Ability to operate Library computer terminal and other equipment.
  • Ability to perform several tasks simultaneously and under pressure.
  • Ability to work independently and with a team.
  • Ability to perform detail-oriented duties accurately.
  • Ability to organize and prioritize workload.
  • Knowledge of and willingness to follow and enforce Library policies, procedures, and techniques.
  • Ability to maintain confidentiality of information handled.
  • Ability to recognize and respond to potential dangers to customers and staff.
  • Ability to perform the physical activities associated with this job.
  • Flexibility in scheduling in regards to lunch breaks and length of work day.

Essential Duties:

Provide exemplary customer service by answering directional and reference questions, locating materials, processing hold requests, monitoring behavior of library users, and ensuring that the library is neat and orderly.

Perform all duties associated with the circulation of library materials (checking in/out, shelving, issuing refunds, issuing cards, distributing and collecting forms, entering information, resolving problems, accepting payments and depositing money, mending, withdrawing materials, sorting, packing, tagging, weeding, loading and unloading, shelf reading, typing, filing, mailing, copying, replenishing supplies, select materials for relocation, repairing, etc.)

Perform clerical duties such as but not limited to: type, file, answer telephone, mail items, repair minor flaws in materials, meeting room and equipment reservations, replenish supplies and forms, replace cash register tape, make photocopies, and distribute newspapers to their designated areas.

Participate in training new hires that are going through the Onboarding Program.

Initiate Inter-library loan requests by verifying materials not in library consortium and placing requests.

Prepare library for opening and closing by turning on/off lights and equipment, locking and unlocking library doors, running computer and cash register reports and lists, and counting, verifying, and securing money in cash register or safe.

Keep Circulation desks and surrounding areas neat.

May fill photocopier

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