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JPMorgan Chase Senior Process Manager - Regulatory Governance, Vice President in Newark, Delaware

The Regulatory Governance team sits within AWM's Control Management and oversees the Legal & Regulatory Change Management (LRCM) process for AWM. LRCM is the formal change management process for legal developments and/or regulatory changes. Key stakeholders to this process include Legal, Compliance, Risk, Control Management, and the Business. When relevant regulatory events are identified which require an update to processes, systems, policies, or procedures, each impacted business leverages existing change management processes to review the required changes and make necessary enhancements.

As a Senior Process Manager in AWM Control Management, you are responsible for overseeing changes and coordinating updates to Policies and Standards for impacted AWM teams ensuring adherence while coordinating changes to documents/processes where needed. The Senior Process Manager will also be responsible for leading the Quality Assurance process for regulations impacting AWM, identified by the Office of Legal Obligation (OLO). This role involves collaboration with Legal, the Business, Compliance, Risk, and other key control functions to manage regulatory changes and ensure compliance within AWM.

Job Responsibilities:

  • Office of Legal Obligations (OLO) Program Support, partner with the AWM OLO Sustainment team to ensure the integrity of obligation mapping, negative confirmation, and Regulatory Event Notification (REN) reviews in the Enterprise Library Application (ELA).

  • Quality Assurance and Testing, Perform QA sample testing to pre-defined test scripts on a quarterly basis. Execute additional Quality Assurance Reviews or targeted reviews as needed.

  • Identify issues that could result in potential failures or recommendations to the AWM LOB.

  • Perform horizontal testing across Sub-LOBs within AWM to identify potential inconsistencies in mapping to obligations.

  • Document and communicate any identified 'best practices.'

  • Policy and Standard Process Management, Oversee the annual review for Policy And Standard documents owned by AWM, ensuring compliance with Firm wide governance requirements.

  • Act as Single Point for the Office of Document Governance (ODG) representing AWM for input on new/updated Firm wide Policy and Standards.

  • Review and challenge new policy/standard requests before ODG review.

  • Submit and track exception requests to Firm wide governance requirements, including submission, decision, expiration, annual renewal, and completion.

  • Project Management and Additional Assignments, As needed participate in regulatory and change management projects within Asset & Wealth Management (AWM), ensuring alignment with Firm wide objectives and regulatory requirements.

Required qualifications, capabilities, and skills:

  • Bachelor's degree (BS/BA) with a background in Risk Management, Controls, Compliance, and/or Audit.

  • Ability to understand and interpret legal documents and operational procedures. Strong analytical and problem-solving skills.

  • Proactive approach to problem-solving, with determination to follow through on tasks/issues.

  • Strong communication and interpersonal skills; ability to build consensus and work effectively in a team environment. Ability to articulate complex issues concisely and communicate effectively at all levels.

  • Flexibility to handle multiple tasks, changing priorities, and monitor tight deadlines or unexpected requirement changes with the ability to question the efficiency and effectiveness of existing departmental systems/processes and suggest alternative approaches for continual improvement.

  • Strong technical skills (SharePoint, Confluence, PowerPoint, Excel functions including pivot tables, charts, and embedded queries).

  • Ability to draft procedures/job aids to accommodate new/existing processes.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

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