Job Information
JPMorgan Chase VP, Sapphire Lounge Portfolio Management - Program Manager in New York, New York
VP, Sapphire Lounge Portfolio Management - Program Manager
Interested in making an impact by driving exciting programs and collaborating with both internal and external partners to create a great customer experience?
As the Sapphire Lounge Portfolio Management - Program Manager Vice President you will plays a key leadership role in growing and delivering incremental value to Chase credit card customers through strategic partnership with an external Partner. For this role you must be able to robustly project manage multiple initiatives, build and leverage relationships across various lines of business, as well as with external partners, to build and deliver business strategies that drive the business forward. This position sits within the Chase Branded Cards organization of Card Services, a key business within Chase's Consumer & Community Banking group.
Job responsibilities
Support the rapidly growing relationship with a highly visible Partner and the Chase Sapphire Lounge By The Club portfolio.
Lead overall project management of the Sapphire Lounge By the Club program, working closely with design and construction processes, operations and go-to-market plans by location.
Work with several key internal and external stakeholders through collaboration to drive business objectives and project milestones.
Responsible for program management of the partner and contractual commitments. They will also work cross functionally with the Chase Branded Cards teams and other lines of business.
Required qualifications, capabilities, and skills
Minimum of 8 years of industry experience
Must have project management and strategic partnership management experience
BS degree or equivalent experience required
Demonstrated strong cross-functional leadership, partnership, influencing skills
Excellent written and verbal communications skills
Effectively manage multiple complex initiatives and deliverables at the same time by being pro-active, action-oriented and results driven with the ability to prioritize in an ever-changing environment with competing priorities
Direct people leadership experience required
Strong attention to detail, organization and planning
Preferred qualifications, capabilities and skills
Preferably in travel or travel-related industries
MBA preferred
Construction, travel, airline experience a plus
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
New York,NY $133,000.00 - $190,000.00 / year